Jamie Cross Email & Phone Number

Waterloo, Ontario

- Worked with Vice-Principals and teachers at various school locations to provide administrative support for 2,500 Summer School students by organizing, verifying and entering data for registration, attendance, report cards and transcripts.- Managed the set up of all Summer School locations including course schedules, facility requirements, room allotments, staffing, student registration, and supply inventory. - Compiled data regarding each Alternative and Continuing Education program, including Summer School, Night School, and International Languages, and created financial summary reports for auditing purposes, sent to Waterloo Region District School Board auditors.- Answered client questions regarding all Alternative and Continuing Education programs.

Toronto, Ontario

- Worked to secure partnerships and locations to tour the MSF exhibit Against Their Will cross-country for 2018. Coordinated promotional, logistical and operational requirements for the execution of these events. - Developed a set of procedures and documents to be used to monitor and evaluate the success of and plan for future events. Conducted data management and post-event analysis, using this framework. - Collaborated with the Events Officer to evaluate the needs of the Fundraising, Communications and Human Resources departments in goals and objectives for outreach activities, and created messaging that is in line with the needs of the MSF movement.

Kingston, Ontario

- Responsible for managing a team of approximately 40 student callers making connections with Queen's alumni and parents.- Helped to improve the communication skills of callers on the phone, by providing training and coaching, as well as maintaining high call room morale. - Received training in Payment Card Industry Data Security Standards and facilitated the collection of donations over the phone accordingly. - Compiled data from the program SmartCall in order to maintain the call room statistics.

Kingston, Ontario

- Reached out to alumni and parents to share current Queen's stories and information, answer questions, and offer the opportunity to invest in the university

Post-Graduate Certificate, International Development (Formerly International Program Management)

Bachelor Of Science, Honours (B.Sc.H), Life Sciences

Activities and Societies: Queen's Varsity Figure Skating Team, Varsity Leadership Council, Queen's University Blood Team

Ontario Secondary School Diploma (Ossd), International Baccalaureate Diploma

Activities and Societies: Student Council, LINK Crew, Track and Field, Student International Community Assistance