Jamie Dickrell Email & Phone Number

Manitowoc, WI, US

Manitowoc, Wisconsin, United States

Oversee entire Plant Operations, Order Entry, Accounting, H.R. and Safety.

Manitowoc, WI

• Responsible for working with customers including facilitating Request for Proposals (RFP), Request for Quotes (RFQ), quote responses, negotiations, production launches, pricing changes, complaints, material issues.
• Selected to be one of four trusted leaders to present information and discretely facilitate the sale of the privately held company to multiple prospective buyers which included KDC/One.
• Accountable customer relationship mediator and trustee for 20-30 of the world’s largest consumer branded product companies.
• Leveraged manufacturing operations and supply chain background to successfully manage a portfolio of customers with $90M to $110M in annual sales.
• Demonstrated sales acumen and ability to deep sell within an established portfolio to;o Led RFQ process and played a critical role in negotiations including the elimination of a rebate program and installation/customer.
• Collaborated with Operations and Quality Control departments on customer’s technology transfers and materials which ensured the success of launching contracted production.

Green Bay, WI

• Responsible for converting division data from a third-party Transportation Management System (TMS) to a re-engineered enterprise wide TMS.
• Led 15 divisional subject matter experts and multiple temporary employees to coordinate cross functional responsibilities.
• Liaison between the Bulk Division and IT Department to:o Led multiple data conversions in various test environments.o Facilitate testing in each environment, leveraging learnings to improve subsequent conversions for.
• Leveraged automated data loading tools which eliminated the cost equivalent of one full time employee from the project budget.
• Led multiple final data conversion processes into Production TMS Environment without data corruption which resulted in a clean system launch.

Green Bay, Wisconsin Area

• Responsible managing customer relationships of $10 to $15M annually including Project Management, 3rd Party Warehouse and Dray purchasing, a team of Customer Service Representatives, acting as customer liaison.
• Led a three-year Technology and Business Process project, as division subject matter expert, including gathering requirements and specifications, collaborating with a third-party vendor through design/ideation to.
• Successfully worked as sales point of contact for multiple accounts to continually exceed YOY margin levels goals.
• Exhibited operational excellence to win an additional $1.5M in business from current customer.
• Leveraged inter-modal service to generate an additional $97K in margin in one year.
• Promoted a controversial customer rebate program during the recession in 2009 which won a valuable one-year contract extension.

Green Bay, Wisconsin Area

• Responsible for data collection and analytics for multiple customers and Account Managers.
• Used knowledge of various software packages to document account reporting process and streamline the reporting process for multiple accounts.

Green Bay, Wisconsin Area

• Responsible for managing a team of 0-90 Day Drivers consisting of up to 40 entry level drivers.
• Led drivers through training and data analytical diligence to a Fuel Compliance level to 4.4% over goal.
• Coached and mentored drivers including leveraging skill assessments, additional training, and knowledge of managing federally mandated hours of operation/logbook verses electronic hours of availability back to business.
• Participated in the creation of a new Service Team Leader training manual and a Soft Skill Exam for new student drivers which was integrated into ongoing training and became reference material for entry level drivers.

Luray, VA

• The following positions were part of the Plant Manager Program; this leadership program was created to transform college graduates into Plant Managers requiring training and proof of competencies in each position prior.
• Leveraged ISO quality system to reduce errors 15.5% per month, defects 49.5% per million, and dollars lost to errors by 46%.
• Partnered with ISO Management Representative to maintain the quality system and upgrade ISO 9001:2000 and prepare for surveillance audits.
• Maintained vendor integrity through ISO to reduce lead-times on rejected material credits.
• Managed 5S projects which resulted in over-all process improvement of the plant.

Luray, VA

• Responsible for scheduling over 20 production cells spread across three manufacturing departments and leading the Material Controller.
• Scheduled plant production by implementing a prototype AS/400 electronic scheduling board which reduced lead-times and increased equipment capacity; this prototype was then rolled out to other plants within the network.
• Led Material Controller in maintenance of the JIT and raw material inventory systems and maintained strong vendor relationships which reduced raw paper inventory over 60% and freed up $600,000 of revolving capital.
• Collaborated on the creation of ISO procedures and served as an internal auditor to earn ISO 9002 certification and maintenance.

Elk Grove Village, IL

• Responsible for plant scheduling of over 10 production cells across two manufacturing departments and leading the Outside Purchasing Manager and temporary employees keying remakes.
• Efficiently scheduled plant production of high-speed imaging in a 24-hour turn-around daily mail fulfillment operation.
• Implemented changes to the remake process which reduced a backlog from five days to one, met contractual obligation, and reduced temporary employees from three to one.
• Created billing worksheets that expedited invoicing and discovered and corrected a four-year-old freight estimating error saving the company approximately $200K annually going forward.

Manchester, VT

• Responsible for training in and then managing Pressroom, Bindery, Pre-Press, Shipping, Maintenance, Planning, and Scheduling departments.
• Proficient in hands-on learning and mechanical abilities led to being the first Plant Manager Trainee to be allowed to independently operate as a Pressman and Collator Operator before completing training in each.
• Relocated a Docutech digital printing and finishing operation which included disassembling the department, reassembling, training, and planning and scheduling the new department.

Eau Claire, Wisconsin Area

• Managed the entire store operation on nights and weekends
• Managed groups of new employees to install shelving, equipment, and stock a brand new store.
• Trained new employees
• College credit internship

B.B.A, Management

Activities and Societies: APICS, Beta Upsilon Sigma (BYE)Business Communications Certificate - 1996 Internship with Consumers Cooperative.

High School Diploma