I am a digital researcher, designer, and strategist with a 10+ year career in leading teams to optimize digital experiences and drive growth for complex, fast-growing organisations. My passion for CX innovation and digital transformation has seen me working in product, marketing, and operations teams; Developing scalable systems and introducing cross-functional collaboration to deliver experiences that delight customers and align with business priorities. With a background in UX strategy, service design, and to end-to-end content development I help to ensure that every touchpoint delivers value and engages your audiences.With a focus on cultivating kind, inclusive, and digital-first workplace cultures, I thrive in places where I can enable business, employee, and customer success.