Responsible for screening, interviewing, and hiring high-quality candidates in a dynamic sales and customer service call center environment. Ability to develop and maintain a pipeline of quality candidates as the business is growing dramatically. Provide staffing support for Progrexion and its affiliated companies. Responsible for managing all recruiting efforts for assigned areas within Progrexion and its affiliated CompaniesResponsible to provide a candidate experience that aligns with the company culture as an Employer of ChoicePartners closely with the business to ensure that business and client needs are metPartners with the business to develop candidate profiles and assimilation strategiesWorks with the Manager of Talent Acquisition and the staffing team to build process, structure, and metrics to improve service deliveryConducts phone interviews, office interviews, and skills testing as neededUnderstands HR policy and practices – benefits, work rules, pre-offer requirements, etc.Ensures staffing aligns with workforce plan and changing business demandsPartners closely with the business and HR to reduce turnoverLead certain HR projects such as developing job profiles or market studies to enhance our competitive stance in the market