Jamie Etherington Email & Phone Number

Kingston Upon Thames, Gb

United Kingdom

United Kingdom

Looking after consolidator and network relationships

London, Essex & East Anglia Icluding Parts Of Hertfordshire And Lincolnshire

Epsom

2014 Achievements: * Achieved 35% growth on own panel * Team achieved 30% growth for 1st year* First member of Team * Coached & Trained new startersPrimary Duties & Responsibilities:• Achieve and maintain a knowledge base to enable competent completion of all tasks undertaken by the Sales team.• To translate those tasks and responsibilities into an internal sales function and apply my knowledge and sales skill to my personal panel of designated brokers and achieve specific advances and growth targets for all.• Collaborate with Business Managers to understand strategic sales approach with a view to generating further business within panel.• Identify and manage renewal business due in the following quarter and manage all forthcoming renewals for customers directly• Identify and secure details of all possible new deals from customer base. • Follow through Big Deal Pipeline and secure conversion rate of over 25% to drive advances growth.• Resolve all actions from direct interaction with customers quickly and use as a platform for growth.• Produce accurate Customer information/facts to CMO and National Sales Manager when requested.• Make outbound calls to Prospects and Customers via telephone and e-mail• Handle all related correspondence for broker panel• Build and maintain good working relations with all teams/divisions.• Run and actively participate in monthly team buzz meetings to promote communications and ideas for improvements to National Sales Manager.• Develop and maintain awareness and have the ability to communicate, brand identity and corporate position and values.

Epsom

Sales Support Officer August 2012 to January 2014This is a highly customer focused role providing professional and effective support services to Business Managers, their clients and prospect which complement and contribute to the success and reputation of PCL.Primary Duties & Responsibilities:• To provide dedicated and accurate administrative, telephone, operational and technical support and information to the Business Managers.• To set up broker Bonus/Advanced Payment Arrangements and ensure that correct sign offs and documentation is collected in a timely fashion.• To provide accurate administrative, telephone, operational and technical support and rating information to Brokers.• Provide full secretarial support by preparing reports and letters• Action post/email/Sales Visit Report queries within 24 hours and ensure points are tracked and followed through to satisfactory conclusion.• Managing actions from submission of Rate Request Forms & Sales Visit Reports• Complete scheme information sheets and forward to Systems to action in respect of changing a brokers contract record• Take new enquiry leads and forward key information on to the relevant Business Manager to follow up the prospect.• Manage new broker set up documentation and process as per procedures• Handle all broker correspondence and ensure a timely and meaningful response is sent with communication to the PCL Business Managers as appropriate• Calculate Volume Bonus / Overrider Payments and arrange relevant sign off in order to raise the cheque via Finance & Accounts Department• Liaise with all departments as required• Meet service levels and adhere to procedures at all times. Consider and implement where agreed new processes and procedures.

Epsom

In charge of 13 call centre advisors. Daily tasks involved coaching, call monitoring, delivering one 2 one’s, recording the teams activity, floor walking and taking all types of call escalations.

Epsom

I was the main point of contact for AVIVA, Bluefin and Gallagher Heath Brokers dealing with their Agreement level queries. These queries were both by phone and email and resolved with a 24 hour SLA.This gave me greater knowledge into the Premium Credit business and helped advance me into a Team Leader Role.

Reigate

As a recruitment consultant I was responsible for attracting/sourcing candidates and matching them to permanent job positions with client companies within the Media Sector (specifically sales). The jobs varied from entry-level roles to directors and executives.The role entailed working with client companies, building relationships in order to gain a better understanding of their recruitment needs and requirements. I was responsible for attracting candidates by advertising across a wide range of media, as well as by networking, headhunting and through referrals. I would then screen candidates, interview them and finally match them with suitable opportunities.Primary Duties & Responsibilities:• Using sales, business development, marketing techniques and networking in order to attract business from client companies building relationships with clients• Developing a good understanding of client companies, their industry, what they do and their work culture and environment• Advertising vacancies appropriately by drafting and placing adverts in a wide range of media (e.g., newspapers, websites, magazines)• Headhunting - identifying and approaching suitable candidates• Completing a search of the candidate database to find the right person for the employer’s vacancy• Receiving and reviewing applications, managing interviews and short-listing candidates• Briefing the candidate about the responsibilities, salary and benefits of the job in question• Preparing CV’s and correspondence to forward to clients in respect of suitable applicants• Organising interviews • Informing candidates the results of their interviews• Negotiating pay and salary rates and finalising arrangements between client and candidates• Offering advice to both clients and candidates on pay rates, training and career progression• Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programmes• Monthly Target of 6k and billed 22.5k for November 2006

Education record

Education record