Jamie Fahey Email & Phone Number

Overseeing all areas of production including managing daily workflow and production schedule, job production, consulting with customers and providing quotes, coordinating the pick-up and delivery of customer orders, training of staff, quality checking, implementing proper company protocol, interpreting and posting daily reports, continuous coaching of staff, inventory, planning meeting topics, working directly with Assistant Managers and Center Manager, being the main point of contact regarding all orders in the center,Acting manager when no management is presentResponsible for balancing all registers and tracking and tallying all money taken in for each dayHandling large volumes of telephone and email orders and subsequent responsesContinuous technical training of machines and all computer programs used, such as Adobe Acrobat, Adobe Illustrator, Adobe Photoshop, Microsoft Excel, Word, Publisher, PowerPoint, as well as several internal FedEx Office computer and web-based programs; Providing customer service for all areas of FedEx shipping and packaging services

Production of customer orders such as printing, document creation, scanning, digital file manipulation, copying, mounting, laminating etc. Operated binding and other auxiliary equipment Performed all phases of equipment set-up, operation and routine maintenanceProvided customer service, including answering phones and emailProvided customer service for all areas of FedEx shipping and packaging services

Responsible for tracking new merchandise and updating company databaseCreated displays for promotion of merchandise Oversaw training of staff on policies and operating proceduresActed as customer relations supervisor as liaison for CEOResponsible for tracking monies owed and executing invoice informationResponsible for accurate balancing of location accounting