• Provide first-class customer service effectively, while engaging in multi-tasking activities,• Communicating with all customers, tenants, managers, co-workers and trades, to aid with issues,• Maintain a thorough knowledge of the Centre’s services; stores, store location and store merchandise; special events and promotional activities; etc., • Professionally administer Guest Services programs such as creating and selling Kingston Transit bus passes, City of Kingston garbage bag tags, distributing stroller, walker, and wheelchair rentals, and providing information and materials for specials promotions in the Kingston area (Frontenac tickets, Holiday giveaways), • Sale of Cataraqui Mall Gift Cards. Responsible for promoting Gift Card sales throughout the year. Carrying out the day-to-day tasks relative to Cataraqui Mall’s gift card program, including handling cash, credit and Interact payment; consolidating cards, reconciling receipts, bank deposits, • Assist with the promotion and execution of Marketing related promotions and events, • Responsible for all incoming calls to Cataraqui Mall. Direct all inquiries and requests to the proper department, • Handle emergency response calls promptly and efficiently – security & maintenance contacts, • have an awareness of all tenant merchandise, sales, general product knowledge, incoming and outgoing retailers, • Record and balance daily end-of-day sales.

• Work as a mental health professional who helps clients with their anxiety, depression, and self-esteem treatment,• Utilize a collaborative, patient-centred approach,• Experience with the Cognitive Behavioural Therapy framework, among others, • Experience with JaneApp, Zoom, Discord, Psychology Today, Microsoft Office, Google Drive, among others, • Strong at writing clinical reports and treatment charts,• Work as a team player as well as independently.