Jamie Grace Email and Phone Number

Provide administrative support to 2 district managers and 16 retail managers that often involves the use of discretion, judgment, and attention to detail to ensure district efficiency.Manage District Managers' calendars by scheduling interviews, organizing meetings, and implementing training initiatives that require attention to deadlines.Create excel reports to provide daily tracking of each districts performance on productivity metrics, complied monthly reports on district performances for regional director, and monthly performance trackers down to the sales representative level.Organize district grassroots events and store employees' participation in order to promote community relations.

Managed business accounts by researching and resolving billing inquiries, up sell equipment and services, and troubleshooting service relates issues.Provided first contact resolution by creating customized wireless business solutions.Provided quality customer service while attaining performance measures of customer satisfaction and retention.

Provided customer service and strove to achieve sales goalsHelped organize and prepare shop for the opening of the new exhibit