Jamie Green Email and Phone Number

Requirements gathering, documenting test plans, writing test cases, writing and executing test scripts, and analyzing resultsReview the Business Requirements, Functional Specification, Release Notes, Change Orders and Use case documents to perform the testing activitiesDesign test cases/scripts, update test cases/scripts and execute the test cases/scriptsReport test environment issues and possible solutionsWork with the System Administrator and DBA to establish a virtual testing environment that meets the testers’ needsSet up the testing tools for date advance testing and automating testingPerform complete manual testing i.e. Smoke, Functional, System Integration, Regression, End to End and Ad-hoc Testing covering all specified features/requirements, and User Acceptance TestingValidate and fully document if the SPIRIT processes function correctly or incorrectlySoftware Bug Identification, Tracking and Reporting using JIRAAnalyze Test Results and prepare Test Reports and Defect ReportsTrain new SPIRIT testers joining the teamSupport PMO project activities

Call center job adhering to phone time, phone variance, meeting sales quota and implementing a plan to get better in every aspect, performing excellent in call quality with minimum callbacks, answering incoming calls while maintaining exceptional customer service and assisting with orders, billing inquiries and any technical issues, educating customer on benefits of upcoming products and self-support.Others duties also.