Jamie Hejhal Email & Phone Number

Minnesota, United States

• Schedule crew meal assignments for passenger, freighter, and track charter service flights using an automated platform and Microsoft Office applications.
• Oversee and lead the Commissary purchasing operation for Minneapolis and all outstations for scheduled, freighter, and charter flights.
• Provide oversight to the Amazon network for all catering questions and ensure compliance.
• Collaborate with other departments to develop and implement short- and long-term strategy for the Commissary department to improve profitability.
• Troubleshoot any safety reports for lack of quality and/or quantity of crew meals.
• Assist in selection and management of vendors for outstation and local catering.

• Follow up on inquiries and consistently communicate policies, procedures, pricing, and contract specifications to clients and continuously provide updates as needed
• Arrange and oversee client tastings and distribute gathered information to culinary and operational staff
• Plan and coordinate catering event details with clients and facility department heads
• Serve as event coordinator and/or convention advisor during events

• Manage all aspects of daily operations including team management, inventory management, financial reporting and customer service
• Led team of 40+ to consistently exceed sales and achieve higher customer satisfaction by offering ongoing training
• Manage menu development and food service operations, ensuring high quality and consistent customer experience
• Assist in management of quality and consistency control
• Forecast the need for product based on inventory counts

• Assist passengers in boarding and disembarking flights
• Monitor computerized passenger boarding
• Change customer flight itinerary and seat assignments as required
• Work as a team to provide excellent customer service and meet corporate objectives