Jamie Hejhal Email & Phone Number

Minnesota, United States

• Schedule crew meal assignments for passenger, freighter, and track charter service flights using an automated platform and Microsoft Office applications.• Oversee and lead the Commissary purchasing operation for Minneapolis and all outstations for scheduled, freighter, and charter flights.• Provide oversight to the Amazon network for all catering questions and ensure compliance.• Collaborate with other departments to develop and implement short- and long-term strategy for the Commissary department to improve profitability.• Troubleshoot any safety reports for lack of quality and/or quantity of crew meals.• Assist in selection and management of vendors for outstation and local catering.• Ensure compliance with company policies, state, and federal laws.

• Follow up on inquiries and consistently communicate policies, procedures, pricing, and contract specifications to clients and continuously provide updates as needed• Arrange and oversee client tastings and distribute gathered information to culinary and operational staff• Plan and coordinate catering event details with clients and facility department heads• Serve as event coordinator and/or convention advisor during events

• Manage all aspects of daily operations including team management, inventory management, financial reporting and customer service • Led team of 40+ to consistently exceed sales and achieve higher customer satisfaction by offering ongoing training• Manage menu development and food service operations, ensuring high quality and consistent customer experience• Assist in management of quality and consistency control• Forecast the need for product based on inventory counts

• Assist passengers in boarding and disembarking flights• Monitor computerized passenger boarding• Change customer flight itinerary and seat assignments as required• Work as a team to provide excellent customer service and meet corporate objectives