• Team leader for stability initiative, following the Office 2013 migration, responsible for managing a team of six professionals. Extensive experience of debugging applications.• Technical lead for Windows 10 migration (images, packages (MSI and App-V), policies, configuration, Direct Access, Zscaler, UE-V, task sequences, patching). Experienced with HP and Microsoft Surface Pro/Surface Book equipment.• Technical Lead for replacing outdated Altiris 6.9 environment with SCCM 2012 R2 infrastructure. Solely responsible for the design, planning and delivery. • Technical Lead for introducing SCOM 2012 R2 infrastructure, the first centrally managed monitoring solution. Solely responsible for the design, planning and delivery.• Technical lead for image creation and deployment in Windows 7 migration project for London, Brussels, Hong Kong and Beijing, including creation of all handover documentation.• Technical Lead for Group Policy. Helped deploy AGPM to distribute management of policies to other teams. • Technical Lead for Microsoft BitLocker Administration and Monitoring (MBAM) environment.• Part of the Citrix XenApp team, responsible for new server builds via SCCM, also experienced with Citrix Netscaler.• Part of the Active Directory team• Experienced with creating custom PowerShell utilities and scripts to help support the other technologies in use.• Experience of AppDNA and ACT to troubleshoot incompatible applications.

• Project delivery and 3rd line support for over 600 users based in three locations – London, Brussels and New York.• Technical Lead for deploying SCCM 2007• Technical Lead for the Citrix XenApp and Secure Gateway environment. Responsible for maintaining current environment and new server builds. Additional knowledge of AppSense for profile management and Res Wisdom for server deployments. Experienced with two-factor authentication technologies such as Safeword tokens, Swivel PINSafe and RADIUS.• Technical Lead for the Solarwinds Orion monitoring environment. Built and delivered entire monitoring solution, including alerting mechanisms, application monitors, custom script/MIB monitors, network maps and custom views for our client relations team. Was also responsible for implementing a secondary Solarwinds environment located at our client-facing data centre and tying both environments together with Solarwinds Enterprise Operations Console (EOC).• Experience of SCOM 2007 R2 in a lab environment, importing Management Packs and adding servers.• Experience of sequencing legacy line-of-business applications with App-V and distributing them to desktops and Citrix.• Part of a team responsible for the Windows 2003 domain, Exchange 2007, SQL 2000/2005/2008, Active Directory, DNS, Group Policy, WSUS, Legato Networker backup.

• Responsible for all hardware / software support and maintenance; supported all derivatives / futures traders, as well as management and back-office staff.• Extensive experience of Windows Server 2003, Exchange 2003, DNS, Active Directory, Group Policy, WSUS, NAS, Acronis TrueImage backup, Lightspeed TTC server.• Experience with Fidessa, Bloomberg, TRS, Thomson Global Topic, Exchange disaster recovery and migration, Cisco IOS, with particular exposure to PIX 515.• Major role in migrating infrastructure to new office. Liaised with suppliers, short-listed contractors for IT infrastructure and performed ongoing consultation with chosen contractors to ensure smooth transition.