Jamie Horvath Email and Phone Number

Support a zone consisting of over 1K stores, 12 Markets, 9 states and 3 different time zones. Oversee the training operations for the zone; including 5 Training Centers and 7 Field Training Specialists. I work with Zone Vice President and HR Leader to ensure the zone is compliant in following guidelines and policies set forth by 7-11; while supporting the zone/company initiatives to ensure good business decisions are being made and staying compliant. • In all 5 Training Centers exceeded Controllable Earnings budget, increasing Fresh Food sales, while exceeding goal for infrastructure of maintaining above a 90% average in 2018 results. • Led the company in Training Center metrics in all 5 Training Centers in 2018. • Responsible for creating and overseeing a plan to take-back 7 stores in the Heartland Zone with only an 8 hours’ notice, resulting in maintain full 24 operations for each store. Awarded an HR Excellence Reward for my performance in 2018. • Improved diversity through exceeding set goals of onboarding new employees; reaching 50% or above in both females and ethnicity in both Field Consultants and Market Manager levels. • Serve as a member of 7-Eleven Military Recruitment Strategy Team along with New Executive Women Network.

Responsible for a sub-group of 8 to 9 stores each bringing in sales annually anywhere from 1.2 to 4 million dollars, I work with Franchisee’s and Store Managers to follow guidelines and policies set forth by 7-11 while influencing Franchisee’s to make good business decisions to increase sales, income, and infrastructure within the store. Work to build relationships with supporting vendors, category managers, peers, and support staff from corporate to improve the store and drive positive results for both Franchisee’s and 7-11. • Exceeded budget in year 2013 by 11K. • Consistently performed in the top 3 Field Consultants in the zone for Fresh Food category improvement.• Responsible for the Next Generation Store for 7-11 in downtown Chicago, second month with working with franchisee accomplished a 43% GP while decreasing inventory and reaching 23 turns. • As a GEA was responsible for over 100 stores, auditing the guest experience. Building relationships with Franchisee’s, Store Managers, Field Consultants, and Market Managers, to improve the overall image and experience for our customers. Improved scores to an avg of 90%. • Acted as subject matter expert proprietary beverages, maintaining/improving corporate store staff, and sales plan. • Serve as a member of 7-Eleven Military Recruitment Strategy Team.

IResponsible for 16 to 23 store count district each bringing an average of over 1 million dollar in sales, oversee that Store Managers are meeting goals, training requirements, labor budgets, sale goals, shrink goals, and running the store to the Model standards. In addition to ensure the Store Managers are following Standing Operating Procedures and Dollar General Processes. • Reduced the highest shrink store by 28K from the previous year.• Awarded the highest Customer Connect Service Award in the Division, reached #5 in the company. • Consistently under the labor budget and increasing sales.• Improved in-stock from previous year by reducing out of stocks by 43 basis points. • Improved perpetual inventory accuracy by 15 basis points for the year.

Leader responsible for training, guidance and welfare of a team of soldiers in Iraq conducting Bank transactions throughout the Kuwait and Iraq areas in support of Operation Iraqi Freedom. • Maintained an account of $400,000,000 without incident over a one year deployment in support of Operation Iraqi Freedom.• Built a disbursing operation that interfaced between the Finance Brigade and three Iraqi-Headquarter Battalions.• Assisted in introducing the Iraqi Dinar bills to pay contracts which included coordinating with the Iraq Bank for exchange of funds and delivery. Paid and secured over $12,250,000 equivalent in Iraqi Dinar.• Decreased all debt accounts and loss of fund accounts by $257,000 by research and introducing new procedures. • Produced Standard Operating Policies (SOPs) and Command Policies to improve the efficiency and effectiveness of daily operations, ensuring accuracy was above 97%. • Conducted financial audits on all Disbursing Officers, Agents, and their accounts to ensure the proper procedures were being used, in addition, audited for fraud actions.

Responsible for the battalion operational directives, orders, exercises, school allocations, logistics, transportation, and plans for over 100 soldiers. Advise the Commanders on all matters concerning intelligence, plans, orders, exercises, and school allocations. Exercises direct supervision over Battalion Intelligence, NBC, Unit Status Report (USR), Weapons Training, and Deployment Operations. Responsible for tracking, coordinating, and overseeing the execution of all tasks received from higher. • Established and conducted weekly command meetings with unit supply personnel which resulted in stronger communication between units and battalion.• Coordinated logistics for six different rotations for state-side reserve units to visit Europe to receive annual training and experience. • Prepared all OPORDs, Memorandums of Instructions, and Training Guidance related with battalion training events. • Prepared and maintained battalion trackers for training statistics and deployment readiness. • Prepared and led all training meetings and ensured that the time and topics of the meeting were relevant and used in a valuable and efficient manner in compliance with all training regulations.

Responsible for leading a detachment of soldiers in accurately processing finance transactions and providing top class customer service to over 20,000 soldiers, families, and retirees. • Organized and supervised the re-integration of over 7,000 soldiers returning from Operation Iraqi Freedom in support of the Global War on Terrorism. • Ensured all deployment pay entitlements were stopped timely and accurately, this resulted in all supporting soldiers’ accounts receiving their travel pay entitlement prior to the completion of the seven day re-integration. Headed the only team that produced these results in the Europe Command. • Received a top rating for instilling a 96% timeliness rate and a 98% accuracy rate on inputs and adjustments conducted by my team. This resulted in an award for the best in the battalion. • Received top ratings from the Quality Assurance Inspectors during two highly successful Quality Assurance inspections conducted on my team.

Supervisor and trainer of a disbursing section; directly responsible for the supervision of all cashiers assigned to the section and transactions conducted. • Maintained an account worth over $3,000,000 in US and Euro equivalent without incident or loss of funds for a year and half. • Implemented and became an expert with the Deployable Disbursing System. • Trained over 15 Reserve and deployable units on the use of the disbursing system. • Selected to deploy to the Kosovo and Bosnia areas to implement the new system throughout all deployment sites for the Department of Finance in the US Army. • Reviewed the disbursing operation, identified weaknesses, and implemented corrective actions to meet Quality Assurance and Internal Control requirements