Responsible for the logistical processing of customer orders includes coordination with vendors, sales staff, and customer service representatives. First on the phones to our customers, manage shipper and carrier relationships, dispatching and negotiate rates.Arranges and route shipment of requested items, goods or merchandise. Monitor and coordinate the progress of each shipment daily to ensure that appropriate and timely communication is provided to the customer, carriers, agents, etc. regarding changes, problems, or any challenges that may directly affect the customer's shipment and/or operations.Ability to analyze current market to ensure competitive rates as well as profitability, carrier troubleshooting and customer troubleshooting. Dealing and knowledge with nmfc#'s and freight classification.

Performed a variety of duties in movement planning and coordination. Determined logistic requirements prior to scheduling LTL moves. Knowledge of necessary procedures and preparation of Bill of ladings and Commercial Bill of ladings. Data entry and scheduling of pick up and freight deliveries. Constant contact with other terminals/interline carriers to determine ETAs of freight as well as eliminating any potential problems.

Face to face interaction with customers regarding transport questions in addition to answering multiple phone lines for inbound/outbound inquiries.Daily communication with the Port of Tacoma as regards to arriving or departing vehicles as well as following proper protocol of vehicle requirements for overseas transportation.Data entry and daily use of Microsoft Word, Outlook and Excel plus generating 30,000-50,000 of invoicing weekly using QuickBooks Pro 2008.Managed detail crew to ensure proper inspection and cleanliness of vehicles.Follow up on drivers and crew to make certain all BOLs were completed properly and thoroughly.CB radio, Qualcom and Nextel contact with drivers to answer questions concerning routes and locations.