Jamie Jamison, Mba Email & Phone Number

Nashville, Tn, Us

Nashville, Tn, Us

Nashville, Tn, Us

 Developed and implemented disaster recovery plan to minimize downtime and keep operations functional Worked with security vendor to complete the PCI DSS policies and procedures manual Managed day to day IT operation and maintained company’s IT infrastructures such as networks, data center, telecom cloud and PBX software, data and voice carrier Established communication procedure to inform and update senior executives on critical incidents  Initiated, maintain, and manage vendor relationships Maintained VMware templates for quick deployment of resources and migrated machines to other hosts to distribute resources Established asset management practices to track technological assets from purchased disposal and improved resources optimization by 30% Managed the facilities and ensured the environment within acceptable levels

Nashville, Tn, Us

Directed helpdesk, computer systems, network, and antivirus functions for the company Added roles and features on Server 2008 and 2012 and created new scopes for additional VLANs inDHCP Supervised a staff of 3. Procured hardware and software. Led support services for 250 users Managed SharePoint sites used to accommodate 300 + personnel Interviewed, hired and mentored technical support staff. Improved inventory control capabilities by developing a comprehensive Asset Management programusing SharePoint Responsible for security equipment including WatchGuard Firebox X850 with 40 VPN users and spamblocking utility

 Overseen and supported day-to- day operations for the entire data center backup system locally andremotely; Served as primary point of contact on a 24-hour, seven day-a- week basis Trend and tracked daily media and tape drive errors on legato and TSM systems, Generate monthlystatistical and department performance report for senior management review Conferred with engineering staff and consult specifications to evaluate interface between hardware,software, operational, performance requirements of overall system Tested and verified hardware and support peripherals to ensure that they meet specifications,requirements, analyzing and recording test data Directed engineers and other technical support personnel as need remotely and locally Monitored functioning of equipment and make necessary modifications to ensure system operates inconformance with specifications

Memphis, Tn, Us

 Monitored email, application, database and web servers thru HP Open View Operations for FedExKinko’s production environment Created logs file for all activity that occurs during the shift create ticket if any open issue needs to be track Took nodes out of the load balancer and place them back into the pool per engineer request Stopped and start services on applications such as FIS, B2B, intranet web servers

Nashville, Tn, Us

 Installed windows 2000 advanced server, 2003 server standard edition, 2003 server enterprise editionoperating systems to IBM X Series 305, 345, 366 and Dell power edge 2650, 2850, 6650, 1855, 6850servers using a ghost image to meet production standards; this would include installing anti-virus software,updates, and patches Created user accounts as local administrator assigned hardware resources to individuals Updated BIOS and Firmware updates performed on workstations and servers. Updated drivers as needed.Troubleshoot and replace bad components, i.e., SCSI card, tape backups and Cisco Local Director Monitored-assign the correct IP Address, either DHCP or static IP address to the equipment configureequipment for optimal network response Setup VM Ware server, data center, or virtual servers forcustomers use Properly racked new equipment, remove and properly dispose of end of life equipment and returnevaluation equipment back to the vendor. Installed fiber and Cat5 Cable runs throughout the data center.Installed Cisco network equipment in Telco cabinets, and required server racks

Bachelor Of Business Administration - Bba, Business Information Systems

Master Of Business Administration - Mba