Specimen Processor , data entry

Maintained high standards of customer service during high-volume, fast-paced operations Communicated clearly and positively with coworkers and management Mastered point-of-service (POS) computer system for automated order taking Handled currency and credit transactions quickly and accurately Followed procedures for safe food preparation, assembly, and presentation Assisted management with inventory control and stock ordering Built loyal clientele through friendly interactions and consistent appreciation Resolved complaints promptly and professionally Cross-trained and coordinated scheduling with team members to ensure seamless service Took initiative to find extra tasks when scheduled duties were completed

• Customer Service Representative; answered and directed telephone calls to appropriate departments; managed internet inquiries and provided pricing and options; scheduled appointments for vehicle purchases and test-drives; developed and executed marketing promotions for dealership for internet and web-based media