Automotive after sales specialist with over 25yr experience.My strengths include:- improved sales and profitability- process design and implementation - customer retention- people management.My experience within this industry has allowed me to hold nearly every role within both Service and Parts departments as well as used car sales.I have a diverse skill set and have overseen many major projects including- Site reimagine, rebranding- Site renovations - planning through to build- Site relocation- Establish new business streams and adjacencies to core business- Opening new sites - Overseeing company restructures- Company fleet reviews and maintenance plans - Overseen the integration of overseas talent into Australia including locating housing, setting up bank accounts and communications.-IT system upgrades and DMS changes- Pricing reviews and procurement Operations, consulting (contract) or regional roles are of particular interest to me as I relish the challenge of working with businesses to improve process, restructure teams and implement systems which improve productivity and efficiency whilst embedding a “right first time” mentality within the team.