Jamie Kostecki Email & Phone Number

Boston, MA, US

Boston, Massachusetts, United States

• Foster cross-functional collaboration to drive alignment on program scope, priorities, dependencies, risks, status, and outcomes.
• Develop rollout plans that safely ease customers into new features, including communication, internal and customer enablement, schedule, and tracking.
• Communicate program progress, timeline, and risks to technical and non-technical audiences in monthly status calls as well as via email.

Boston, Massachusetts, United States

• Built and maintained program documentation, including status reports, dashboards, communications, project plans, schedules, and RACIs.
• Corralled cross-functional teams to ensure teams were effectively driving toward and executing program goals and OKRs.
• Collaborated with Product, Engineering, and QA to establish priorities, understand dependencies, and anticipate, uncover, and mitigate risks using Agile principles and best practices.

Boston, MA

• Supervised and supported five colleagues on the planning, scheduling, and production of 20 Supersites utilizing $100K-400K budgets.
• Utilized Smartsheet automation and reports to track and manage seven projects, which resulted in 20% increased efficiency and transparency.
• Initiated and specked new feature requirements, timeline, and budget with eReader vendor for improved functionality and usability for K-5 users.
• Led yearly team and cross-functional retrospectives to improve and create new internal and collaborative processes, planning documentation, and workflows.
• Onboarded, managed, and set goals for Associate Project Manager, including budgeting, scheduling, and leadership.

Boston, Massachusetts

• Participated in accessibility cross functional team with the goal of identifying accessibility issues across the platform and content; worked together to determine the most effective, achievable solutions.
• Developed company and team accessibility best practices that served as a guideline to remediate 40 legacy and current programs and ensure newly developed content meets WCAG 2.0 Accessibility standards.
• Served as Technology Production stakeholder in cross-functional effort to integrate 14 acquisition products into the platform via Learning Tools Interoperability within six months.

500 Boylston Street Boston, MA 02116

• Oversaw vendor management by establishing processes, creating and maintaining schedules, negotiating contracts, and approving digital product deliveries with two key eReader vendors.
• Managed customer feedback via JIRA by analyzing 10-20 reported tickets daily, consulting Editorial when necessary, delegating necessary edits to team members, and sending messages to customers via Tech Support.
• Served as product owner, established requirements, and led QA of new eReader production tool interface and workflows for authoring content.

Greater Boston Area

• Created, tracked, and managed project production schedules and $30k budgets of three programs.
• Hired, trained, and managed three freelancers in tasks related to technology production of assigned projects, such as XML creation and quality control proofing.
• Oversaw vendor management: communicated and established processes with vendors who create multiple online products for the Supersite, including vTexts, web readings, and eBooks. Created and maintained schedules with.

Greater Boston Area

• Supported the web production efforts in two programs using knowledge learned in training on company products and standards.
• Prioritized and resolved 5-10 JIRA tickets daily containing user feedback related to technology components.
• Reviewed content for overall accuracy, pedagogical soundness, and usability online.

Bs & Ba, Arts Administration & Spanish

Education record