Jamie Lampos Email and Phone Number

• Spearheaded the development and retention of high-value enterprise accounts, ensuring client satisfaction and sustained revenue growth.• Managed cross-functional collaboration to deliver proactive solutions through detailed root cause analysis, driving process improvement and efficiency.• Utilized advanced tracking systems (spreadsheets, Monday.com) to monitor tasks and ensure timely completion of projects.• Generated comprehensive performance reports to inform strategic decision-making and optimize account management processes.• Built and maintained strong client relationships through strategic communication and customized support.• Supported accounts receivable by managing account collections.

• Directed procurement and marketing initiatives, overseeing product sample production, field displays, and print collateral.• Led full project lifecycles, including strategy development, timeline management, and on-time, budget-conscious delivery.• Enhanced product portfolio by developing new SKUs, updating ERP systems, and managing pricing and packaging strategies.• Coordinated with global vendors to ensure product quality and on-time delivery, aligning with procurement objectives.• Streamlined marketing communications by distributing product updates and ensuring alignment across sales teams.

• Managed end-to-end operations, including financial planning, gross profit analysis, and inventory control.• Organized private events, overseeing all logistics, including vendor coordination, scheduling, and staffing.• Conducted payroll management and expense tracking to ensure operational efficiency and budget compliance.• Built strong relationships with distributors, ensuring timely delivery of inventory and supplies.

• Managed key client accounts in digital, offset, and wide format printing, driving contract renewals and upselling opportunities.• Provided on-site project management for complex installations, including SEG units, dye sublimation, and aluma-graphics.• Served as a liaison between clients, account reps, and production teams to ensure alignment on project goals and timelines.• Conducted site evaluations and provided actionable recommendations for wide format print projects.

• Drove new business development across offset and digital printing, wide format printing, and premium promotional products.• Strengthened client retention by maintaining regular communication and proactively addressing customer needs.• Prepared detailed estimates and streamlined order entry processes for production teams, ensuring project accuracy.

• Processed digital, sheetfed, and mailings using EFI Pace, ensuring accurate workflow from order entry through shipping.• Managed vendor relationships for external services such as lamination, foiling, and bindery, ensuring project quality.• Oversaw job scheduling and prioritization, maintaining strict adherence to deadlines and client specifications.• Supported accounts receivable functions by managing collections and maintaining financial stability for client accounts.