Lead and manage the Asia Pacific Regional Operational Key Account and Implementation Team.

Develop, maintain and revise regional policies, procedures and training programs for general initiatives under the Global Compliance Program. Assist with implementation/revision of Company compliance initiatives. Collaborate with other departments to identify, investigate and resolve compliance issues. Addresses regional customer, vendor and regulatory agency inquiries related to compliance. Provides various regional training courses related to compliance, risk avoidance and related… Show more Develop, maintain and revise regional policies, procedures and training programs for general initiatives under the Global Compliance Program. Assist with implementation/revision of Company compliance initiatives. Collaborate with other departments to identify, investigate and resolve compliance issues. Addresses regional customer, vendor and regulatory agency inquiries related to compliance. Provides various regional training courses related to compliance, risk avoidance and related issues. Show less

Involve in customer onboarding process with active participation in cost and investment risk assesments, contract negotiations with customers, landlords and vendors, compliance to Business Rules as well as project implementation budgeting and analysis. In addition, support post sales events in continuous improvements projects, resource optimization, claims procedures and contract execution.

Manage and grow Century Customers across the Air, Ocean, Cross-border and Contract Logistics product offerings.