-Mange day to day operations of the organization to fulfill its purpose, mission, and vision. Handle all marketing, fundraising, program development, finances, technology, and staffing needs with the support of volunteer committees. -Work with Board of Directors to provide resources needed to ensure financial stability, promote organizational growth, and be brand ambassadors. Plan and prepare structure and information for board meetings in coordination with the board chair.-Collaborate with the Board of Directors to create and implement strategic plan and actualize objectives. -Serve as the public face for the organization attending and hosting fundraising events, facilitating programs, and building relationships with donors, media, and other community members. -Responsible for financial management including fundraising, grant writing, and programming partnerships that help advance long-term sustainability. Created an annual development plan that includes a financial growth strategy, direct fundraising efforts, events, partnerships, and grant opportunities. -Connect program participants and community members to educational, advocacy, and volunteer opportunities. Offer volunteer development and support as needed.-Cultivate relationships with potential donors, organizations with causes that align with ours, and religious, community, and government leaders, to establish long-term relationships. -Develop new programs to support core mission of social justice education, poverty awareness, and continued education. Evaluate current program offerings to ensure that they are still relevant and are inclusive.-Conceptualize, write, design, and distribute all communications and marketing materials. Manage, create, and post content on social media. -Provide training to Board of Directors, Committee members, facilitators, and volunteers as needed.

-Assisted the Executive Director with overall marketing strategy and the creation of deliverables including event promotional materials. -Manged all marketing and emarketing campaigns. -Conceptualized and produced an online small business gift guide for holiday shopping. -Supported small businesses with marketing and social media strategies and offered trainings as needed.

- Assist the Director and provides leadership regarding the overall strategy, research, implementation, and evaluation of programs and services, including process improvement, communications, community outreach, marketing, and public relations.- Actively participates on the Community Education’s Leadership Team. - Conceptualize, write, design, edit, and distribute printed materials.- Support program coordinators with internal and external communication including, proofreading, and writing. - Develop and coordinates communication plans for each program unit.- Provides technical support to CE team as needed.- Write press releases and pitch story ideas to local media.- Responsible for managing, creating, and posting content on social media sites and blog.- Manage all marketing and emarketing campaigns.- Plan and coordinate community events. - Support the Office of School/Community Relations in district wide communication efforts. - Supervise volunteers and interns.- Photograph activities of all Community Education programs.- Manage and maintain websites.- Train all website editors on the WordPress platform and accessibility.- Serve on the Learning Resource Center’s Crisis and Safety team.- Continue professional growth with courses, seminars, workshops, and literature.

- Provided administrative support to the Vice President of Development- Managed the development database including data entry, data retrieval, and compiling mailing lists for appeals and special events.- Prepared and sent all correspondence to current, past, and potential donors and sponsors.- Supervised interns and volunteers within the development department.- Planned and designed the quarterly newsletter–Zoo Tracks.- Updated the development portion of the web site.- Arranged meeting logistics and interacted with the Board of Directors.- Planned and implemented development’s special events.- Coordinated all outside requests for Zoo gifts/donations.

- Supervised, maintained, and coordinated 15 employees- Managed Human Resource benefits- Administered semi-monthly payroll- Generated monthly financial report for accountants- Prepared correspondence, invoices, and materials pertaining to client accounts.- Purchased, maintained, and allocated office equipment and supplies.- Answered phones, greeted and assisted visitors and vendors, and handled general administrative duties.

- Provided support for Executive Board activities and meetings. Duties included scheduling, meeting material preparation, and development of officer workshops and chapter events. - Responded to public inquiries regarding Lyric Opera of Chicago and Chapters for membership, volunteer opportunities, and events. - Worked directly with Chapters’ membership at large (numbering 2000 patrons). Duties included preparation and distribution of correspondence, production or reports, customers service, fund raising, and event planning. - Processed Chapters’ event revenues for deposit, resolved payment issues, reconciled sales and inventory records, and ensured accurate financial and budget reports. - Assisted with coordination of OPERATHON (annual 16-hour radio fundraiser).- Supervised and trained interns. - Participated in selection, pricing, ordering, sales, distribution, and inventory of Lyric Opera of Chicago merchandise.