Successfully grew the laboratory function by hiring, building, and developing a high-performing team of 15 from the ground up, providing hands-on training, and increasing their understanding of production processes in line with quality requirements/SOPs. Established and streamlined all lab production processes to achieve operational excellence. Proficient in diverse cannabis extraction techniques including supercritical CO2, hydrocarbon, and wiped film distillation, as well as producing high-quality cannabis concentrates such as live resin, wax, and shatter.Instrumental in enhancing product consistency and safety as Product Development and R&D lead by designing and implementing Product Quality Standards, SOPs, and Lab and Employee Hygiene Standards.Headed the Compliance Committee and supported retail store compliance efforts in areas of manufacturing and packaging by driving policy changes in line with potential new regulations, conducting regulatory audits, and training line-level staff.Managed end-to-end laboratory operations including production planning, labor allocation, and machine maintenance while ensuring optimal alignment with organizational objectives.Established labor and machine standards to optimize facility capacity and throughput; enabled precise calibration of production processes and labor deployment to meet order fulfillment targets efficiently.Created tailored development plans for all levels of staff, from leads to managers, focusing on professional growth and supporting career advancement within the organization.

Demonstrated exceptional adaptability and leadership skills by rapidly progressing from Lead Extractor to General Manager within two years. Streamlined inventory allocation and demand management processes which increased operational efficiency and customer satisfaction. Collaborated closely with sales teams to prioritize and fulfill customer orders effectively.Optimized supply chain operations by managing packaging and consumable procurement to ensure consistent production without delays.Spearheaded a comprehensive suite of HR functions including recruitment, training, and performance management; navigated through HR challenges by implementing corrective actions and overseeing hiring and termination processes.Ensured strict adherence to safety protocols and regulatory compliance, maintained meticulous records, and led the facility through multiple inspections (MED, Sheriff, Fire, Building). In Assistant Manager role, optimized workflow and inventory management using Adilas systems to enhance efficiency and order processing accuracy; trained staff on best practices, significantly improving workplace organization and productivity.

Efficiently managed daily store operations including opening and closing procedures, product placement, and inventory control while ensuring smooth retail operations. Upheld strict compliance with MED guidelines, as well as conducted thorough training for new employees to ensure adherence to regulatory standards.Led hiring processes including conducting interviews and training sessions, as well as fostering a team-oriented environment and enhancing staff competencies.Enhanced customer interactions by providing detailed product information and resolving inquiries, resulting in significantly improving customer satisfaction and repeat visits.Oversaw financial activities including posting sales, receiving packages, handling payments from vendors, and balancing cash drawers while maintaining accuracy and integrity in financial dealings.