Sourced, screened, and recruited qualified candidates to fill technical roles supporting government clients across the Department of Defense (DoD), Department of Homeland Security (DHS), and Intelligence Community (IC). Reviewed and translated candidates’ professional experience to align with position requirements, assessing qualifications for a variety of specialties. Determined security clearance eligibility, ensuring candidates met necessary background and clearance standards. Worked independently and remotely, with minimal supervision, to manage all aspects of the recruitment process.Developed and implemented social media marketing strategies to enhance recruitment efforts and improve brand recognition. Led recruitment campaigns tailored to specific job openings, optimizing candidate outreach and selection. Operated as an Assistant Facility Security Officer (ASFO), conducting background checks for security clearance. Prepared and maintained all required contract documentation and reports, ensuring compliance with contract obligations and Statements of Work. Scheduled and conducted initial candidate interviews, evaluating their qualifications and fit for client needs.

As a Human Resource Intern now Volunteer with the U.S. Department of Veterans Affairs' Digital Media Engagement Team that leads the recruitment process, conduct new intern onboarding and training, and lead career development discussions.- Collaborating within the Engagement team we are responsible for the developing, writing, and implementing new engagement activities for the internship including a Cover Letter Review and an Elevator Pitch Workshop.- Innovating and improving engagement within the internship, successfully gained 13% engagement in the first 3 months with a goal of achieving 25% increased engagement.

Assisted customers with their day to day transactions including but not limited to deposits, withdrawals, payments, and account balances. My priority was not only ensuring accuracy when dealing with customer finances but to develop meaningful working relationships with the customers. As a customer service focused position it was able to utilize all my previous experience effectively to provide quality service and have a fulfilling experience myself.

Cryptologic Technician Technical, U.S. Navy 12/2014 to 11/2016 USS George Washington/USS Ronald Reagan, Yokosuka, JapanAs an Electronic Warfare Module Supervisor, managed an 8 person watch team and led the analysis of over 67,000 Signals of Interest, identified 10 Contacts of Interest, and published 16 Tactical Electronic Intelligence reports. Interpreted complex data and extract actionable intelligence while maintaining communication with multiple intelligence teams to enhance battlespace awareness. As Lead Technician, Joint Tactical Terminal – Maritime provided technical troubleshooting and analyze system faults (correcting 12 major issues) to provide solutions and gave a driven approach to problem-solving.Cryptologic Technician Technical, U.S. Navy 04/2012 to 11/2014IBSSO Customer Outreach and TrainingNSA, Fort MeadeAs a Training Program Developer, developed and implemented a modernized training program for the IBS program, qualifying ten watch standers and increasing manning by 50% on the IBSSO flagship watch floor. Managed Course Registration and Proctoring, was solely responsible for the registration and proctoring of the IBS Users Course, executing six iterations of the four-day course, covering twelve topics, and certifying 20 students. Research and Development, worked with multiple SMEs and national partners to develop the Integrated Broadcast User's Guide, providing up-to-date IBS information to forward-deployed units and improving fleet readiness worldwide.

10/2007 - 03/2012Customer Service RepresentativeDuties, Accomplishments and Related Skills:As a Customer Service Representative, primary point of contact for all customers, addressing questions related to financial contract obligations, incidents at client locations, and general financial inquiries. Ensured that all issues were resolved to the satisfaction of both the company and the clients. As a Team Leader, supervised a department of 12 employees, providing mentorship and training, and ensured that the team was equipped with comprehensive information and demonstrated the efficient completion of their tasks, fostering a knowledgeable and proficient work environment.