Jamie Marcelo Email & Phone Number

Melville, New York, United States

New York, New York

- Function as main focal point for Academy, overseeing all classes and events on calendar. - Conceptualize and lead marketing promotions pertaining to Academy. - Create education manuals, training materials and surveys for all events in relation to Academy.- Maintain detailed list of potential prospects and implement strategies to drive attendance.- Partner with Regional Education Managers, salons and distributors to acquire Academy attendees and provide Academy customer service. - Report Academy registrations and promotional metrics.- Provide administrative support and assistance in special projects upon request.

New York, New York

- Greet and welcome guests in person, refer direct inquiries to designated department- Manage, maintain, and organize reception area- Order, maintain, and distribute company office supplies- Maintain guest logs and book conference rooms on calendar- Assist internal departments with additional help as needed

New York, New York

New York, New York

- Assist with order tracking, placements & cancellations, refunds and exchanges- Resolve customer complaints quickly, efficiently and tactfully via phone & email- Identify & assess customer needs to achieve satisfaction and grow customer base- Listen to customer beauty and skincare questions and suggest products to meet their needs

- Create publicity, such as flyers and posters, to promote on-campus events.- Assist with general office support.

- Play an active role in the welcoming of all visitors and conducting on-campus tours.- Provide prospective students valuable information about the college.

Newburgh, Ny

- Attend on campus outreach events weekly in order to network & promote the Adult Degree Completion program.- Conduct extensive research to support the benefits of the program.- Monitor the Adult Degree Completion Program website to ensure all contact and program information is accurate.- Offer new suggestions & ideas that will enhance the website and increase more traffic/engagement.- Manually track & enter program data by using Microsoft Excel.

- Facilitate the schools' summer Orientation program for incoming Freshmen students.- Ensure that all first year students have an enjoyable experience at the college.- Mentor freshmen throughout their first semester.- Send out weekly emails, promote upcoming events, and engage in weekly meet-ups with students.- Student leader position on campus.

New York, New York

- Monitored press releases, recorded client “hits” for various publications to determine effectiveness of PR efforts- Assisted with media relations including pitching luxury brand items to editors and bloggers- Developed celebrity stylist contact list for potential business partnerships- Used CisionPoint data filters to create various media lists - Compiled press clips for a PowerPoint presentation highlighting the years’ PR efforts

Bay Shore, New York

- Maintained and updated company website- Researched merchandise, uploaded photos, provided descriptions in order to increase online sales

- Responsible for writing content articles related to various topics within lifestyle, social media and youth.- Use CMS to format blog posts.- Post up to one article per week in order to grow and engage an audience.- Monitor incoming comments and respond to any audience questions.- Measure and analyze social metrics to report performance of content articles.https://www.theodysseyonline.com/@jamiemarcelo- Check out Odyssey page with this link & please feel free to read the articles I wrote!

Bachelor’S Degree, Business Administration And Management / Marketing Concentration

Activities and Societies: - Orientation Leader - Student Activities - Student Business Association - Relay for Life

Education record

- Big Brother, Big Sister program - School tour guide - Retreat leader