Jamie Marks Email & Phone Number

Passionate hospitality professional with ten years of customer service experience including management and a four-year Hospitality Management degree. Pursuing graduate studies in hospitality management. Expertise in customer service, cash handling, leading a team, and building check averages and guest counts to support sales. Experience in culinary and front of house management, including bar management. As service manager reached highest guest satisfaction scores in the southeast division for fiscal year 17. Currently in General Manager role with over 150 direct reports. Proficient in assessing and meeting employee needs and guest expectations; focus on making every guest experience remarkable,striving for flawless execution.