I am building a beach-head Partner Channel at BlackBerry AtHoc!

• Responsible for Global Cellular Carrier Relations and Managed Service Providers to drive partnership establishment, business development, and revenue generation • Overachieved Q1 and Q3 Co-sell targets and on pace to close '22 at 100% of Overall plan• Drove first lead generating partner deal in 60 days of start (result was $300K potential business)• I have successfully created and executed a Global Carrier relations business development (sell with, to, and through) strategy to achieve short, mid, and long-term revenue, growth, and distribution.• Launched an MSP and MSP for Carriers program to create swim lanes for reselling our products and services• Drove $100K of annualized savings (COGS) in the first 60 days from international messaging• Led a ‘22 planning subgroup and participated in offsite leadership meetings

• Successfully managed and developed a global team of 20• Exceeded COGS reduction targets in the first year (102% attainment)• Supported a $750M dollar messaging Bu (CPaaS)• Grew the direct operator footprint by 20 new connections (FY ‘20)• Expanded the partner connection footprint by 50 new providers (FY ‘20)• Lead the team to evolve our operator relationships which resulted in unique commercial terms• Launched an RFP that drove a 20% COGS reduction in 60 days• Named a top 5% manager in Twilio for ‘20• Participated in operator-hosted panels (Indonesia)

• Established beachhead operation in the Americas from scratch• Drove first $1M of revenue in 6 months• Accelerated revenue from $1 to $16M of revenue in 18 months• Won OTT and Fortune 50 Enterprise Customers business• Recruited, Trained and Managing the Team that's winning in the Market• A2P, Voice, OTP, AI, BPO and Omni Channel Sales (SaaS, CPaaS)• Managed full P&L for sales, marketing and internal operations to oversee financial standing of company and solidify market position

• Global MNO & Partner Relations, Brand Enablement, Drive Revenue, Margin Improvement, Channel Development and Cost Reduction• Built Syniverse Global A2P messaging connectivity network from scratch• Reduced costs by $3M annually (Direct Margin Improvement) in 24 months• Enabled sales revenue of $1M Annually and supported +$140M A2P enterprise business• Overachieved our Team connectivity targets by 123% of plan in 2016 & 2017• Grew global direct footprint from 14 to over 300 in 20 months• Managed a global staff of employees (10+)• Created and developed a governance program/process with partners, cost/route optimization, process improvements related to connectivity and business/revenue development for the enterprise division

• Drove revenue, supported sales, reduced operating costs, expanded quality and reach• Provided connectivity and routing solutions that supported and grew revenues from $60M to $94M over ’13, ’14 and ‘15• Recruited, hired, trained and managed a staff of sixteen (16) responsible for business development, connectivity & governance, global routing, route acquisition and solution creation for the entire enterprise LOB of Syniverse• Grew direct connectivity footprint from 46 to 200 in 14 months• Grew and developed winning partner and alliance strategies that yielded strong results• Participated and won several large customers RFP’s and reverse auctions, with an overall impact of $12M in new revenues over ’13, ’14, ‘15• Managed and tracked performance of +35 Global Partners (Aggregators and Carriers)• Provided a 3X increase in global routes for one of our Top Customers (Jan-July ‘14)• Drove down partner costs 35% and increased availability results, by implementing stronger SLA terms in all Partner contracts (2013-2015)

• Deliverables- Brand platform launch, A2P product messaging, new product development• Overall responsibility for the entire MES (A2P) Team, reporting to the COO• Grew overall messaging business +30% YoY Q1&2 2013• Assisted in driving to close, several large deals (5) (Fortune 50 Customers)• Successfully launched two new enterprise solutions in 6 months• Led the business case effort, to build a new enterprise messaging platform focused on brands with open API’S• Create a global partner strategy and execution• Analyzed and implemented numerous new process, to drive innovation and sales efforts• Effectively recruited, hired, trained and managed a staff of 22 employees (Globally)• Participated in M&A activity with Senior Executive staff• Selected to speak at the MMA event in NYC for brand messaging• Reviewed and approved all contracts to clients prior to being submitted• Participated in weekly team meetings to develop better plans and revise proper protocols to meet objectives• Developed additional business cases, presentations and reports for senior management

• Responsible for business development efforts for mobile video products and services to Carriers & Several verticals globally• Successfully supported sales to achieve +$40M in revenue• Drove $500K of costs savings for the business• Developed sales materials and applicable tools for GTM and customer presentations• Presented products/services as a lead and/or subject matter expert to customers • Effectively worked with all internal groups/teams inside each opportunity from C-Level to Engineering• Responsible for enterprise partner management and governance• Managed relationships of 8 Mobile Operators in US• Managed and tracked performance of +20 Global Partners• Held and lead monthly/quarterly operational meetings

• Deliverables- MNO P2P messaging sales, business development and MNO relationship creation• Exceeded $30M+ annually (Canada/US)• Overachieved quota(s) from '04-'07 & '09 (President's Cabinet Winner)• Average deal size $25K-$50M during my span• Effectively recruited, hired, trained and lead a National Sales Team • Continued to effectively build relationships within Engineering, Customer Care, Technology Development, and Business Development• Increased revenue annually, since joining the Company, through acquisition of new customers, organic growth and expansion with existing accounts• Nominated to participate in an Executive MBA course (only 32 chosen in all of Sybase (1500 total) for the first class)• Won a Tier 1 Operator's RFP for all messaging business (2011) from a major competitor• Worked with Tier 1/2/3 customers such as: Verizon Wireless/Verizon Business, AT&T, T-Mobile, Sprint/Nextel, Cincinnati Bell Wireless, Cricket, US Cellular, Telus, Bell Canada, Rogers, nTelos, Alltel and Metro PCS

• Effectively managed the largest account base within Mobile 365• $20M in annual revenue • Finished @118% to quota 2006.• Given additional responsibilities which include: MM7 Content delivery product, additional accounts (CBW/Leap/Alltel/Canada/Midwest/nTelos)• Continued to effectively build relationships within Engineering, Customer Care, Technology Development, and Business Development• First Director, Sales to be given additional headcount. Hired, trained and developed new headcount. • Key member of the launch and development of the MM7 Content Platform

• Effectively managed the largest account within Mobile 365. $12M in annual revenue or 10% of Mobile 365s revenue overall• Finished 164% quota 2004 & 106% quota 2005• Helped launch MMS interoperability in the United States, with the top two Carriers• Effectively built relationships within Engineering, Customer Care, Technology Development, and Busi-ness Development• Successfully hunted and farmed net new business, which contributed an additional 20% of Company revenues• Have served in Project and Product implementation roles, to help manage and launch products• Achieved outstanding levels of Customer Service, based on customer’s feedback• Assisted in training Verizon Wireless employees on advanced technologies such as: MMS/SMS message delivery

National Manager – Retail, Customer Service, and Telemarketing Wireless Data and Internet Services Division Laurel, MD (April 2001 to January 2002) National Distribution of Wireless Data Products and Services for over 1,300 Retail Store locations, 24 Customer Service Centers, and 11 Telesales Call Centers, across Verizon Wireless’s 4 operational Areas.• Create new incentive programs, marketing campaigns, and selling techniques to increase sales and distribution of wireless data products and services across the nation. • Traveled extensively to conduct onsite Sales Trainings and Retail Store Evaluations. • Developed programs that increased CDPD sales by 300%, Mobile Web sales by 10%, Mobile Messenger sales by 5% and initiated employee registration of Vtext.com (interactive web site). • Served as Acting Director – National Data Distribution upon request

Retail Store ManagerRockville, MD (February 1998 to April 2001)Successfully managed the highest grossing Retail location within the Washington/Baltimore Region Ranked (#1 out of 31 locations) including sales, operations, customer service, staffing, training, and inventory. Managed a winning team of Assistant Store Managers, Retail Sales Representatives, and Customer Care Representatives. Coordinated the efforts of third-party vendor employees in the offsite Installation Facility.• Store Manager of the Year (1998, 1999, 2000). • Grew year-to-year net customer additions an average of 20% (1998-2001).• 113% Average Quota Attainment (1998-2001). • 146% Average Revenue Attainment (1998-2001).• Averaged $5 million in annual revenues.• Interviewed, hired, and trained personnel for 6 additional Retail Store locations.• Served as Acting Southern and Central Regional Director upon request.• Verizon Wireless Winner’s Circle Award – 2000.• Bell Atlantic Mobile President’s Cabinet Award/Trip – 1999.• Bell Atlantic Mobile President’s Club Award – 1998.Retail Store ManagerWoodbridge, VA (February 1997 to February 1998)Successfully managed this location to the top ranking 10 of 12 months from 1997-1998.• Store Manager of the Year (1997).• 110% Quota Attainment (1997).• 130% Revenue Attainment (1997).Retail Assistant Manager – OperationsFairfax, VA (November 1995 to February 1997)Successfully managed and maintained a discrepancy free inventory for the highest grossing retail location within the Washington/Baltimore Region and two Direct Sales teams, during my tenure.