Overall Responsibilities• Manage timelines, resourcing and deliverables for the UX/UI team for Xfinity Mobile (approx. 30 people)• Partner closely with Creative and Sr. Creative directors on design operations for (5) teams: Consumer Experience, Agent Experience, Small Business, Brand & Look Ahead• Liaise with Product & Marketing partners on updating the program road map• Prepare staffing plans according to the program road map• Champion the design process and socialize/govern it with partner teams• Point of contact for all teams engaging the UX design team• Act as point of contact for third party agency engagements• Facilitate and lead team and cross team meetings• Problem solve to remove blockers on work tracks, provide clarity, etc.• Research and implement new processes for a better workflow• Aid in the creation and launch of a company-wide design language / systemKey Accomplishments• Active participant in preparing for and launching Xfinity Mobile• Played a key role in the Next Gen launch of Xfinity Mobile (total rebuild of biller system and front-end features)• Active participant in selling-in the Xfinity design system initiative• 2018 Circle of Success Winner – New Product Introduction for Xfinity Mobile

Overall Responsibilities• Managed books of business across a $12+ million-dollar brand• Prepared staff plans for (4) brands and implemented staffing solutions for new business• Fostered the creative process for launch brand initiatives• Worked with Regulatory teams on compliance standards• Sought creative solutions to work with strict timelines and/or budgets.• Acted as main production lead on a variety of projects across multiple brands (digital, print, strategy, social).• Liaised with multiple departments, capabilities and third parties to drive and complete projects.• Mentored junior PM’s and direct reports (5)• Researched and implemented new processes to better workflow.• Created/updated documentation to make tasks more time and cost efficient.

Overall Responsibilities• Created, maintained and tracked project timelines and estimates for a variety of project mediums (digital print, strategy, social).• Identified potential scope creeps and manage out of scope requests.• Sought creative solutions to work with strict timelines and/or budgets.• Liaised with multiple departments, capabilities and third parties to drive and complete projects on a day-to-day basis.• Mentored junior PM’s• Researched and implement new processes to better work flow.

Overall Account/Project Management• Maintained day-to-day contact with an array of different high-profile clients including: Turner Classic Movies, Turner Network Television (TNT), Turner Broadcasting System (TBS), Virgin Mobile USA, Sony Pictures Classics, Union Square Hospitality Group and Seminole Hard Rock.• Created project cost estimates, worked with clients on budgets and saw projects through billing.• Allocated resources internally and trafficked projects to efficiently meet all client needs and deadlines.• Led project kick-off meetings and communicate client needs to team members.• Contributed to big-picture planning and strategy.Print Experience• Brainstormed, trafficked and delivered creative designs for monthly promotions, direct mail initiatives andprint/magazine advertisements.• Worked with large format printers to execute various out of home pieces (billboards, wall wraps, etc.)• Communicated with vendors and publications to complete the delivery of print collateral and ad materials.Web/Digital Experience• Strategized and concepted for full web/digital campaigns from design through live launch (including full websites,microsites, digital games, banner campaigns, Facebook applications, mobile apps).• Managed website maintenance and support for various clients.• Researched new, fresh tactics and strategies to keep the highest level of innovation amongst clients.Social Media Experience• Explored tactical strategies to grow and maintain fans on Facebook.• Sought out innovative tactics for projects utilizing Twitter, Tumblr, Facebook.• Maintained 1TP’s social presence on various platforms (Facebook, Twitter, Pinterest)• Performed constant & consistent research on latest social media trends and how they can apply across clients.*I was promoted 4 times while at 1 Trick Pony.