My role has been to establish and manage the external communications function for the newly merged trust. In addition I have successfully delivered a number of key projects and initiatives.Roles and achievements:- Developing and leading the Trust’s communications plan for restarting services, post Covid-19 surge.- Supporting the organisation's response to Covid-19, by leading on the creation of an online resource for 17,000 clinical and non-clinical colleagues to provide easy access to latest guidance and information.- Producing the Trust’s communications protocol for death in service from Covid-19.- Writing briefings on behalf of executive directors to staff, external stakeholders and media on sensitive matters, including the deaths of colleagues from Covid-19.- Producing the annual report to ensure the Trust meets its statutory requirements.- Establishing issues management processes and evaluation into the team's output.- Managing media enquiries on complex issues, liaising with executive directors and external partners.

I provided leadership and direction along with general line management responsibilities. I was responsible for the overall management and quality of work to ensure that we were aligned with Trust objectives, providing and demonstrating value to the organisation.Roles and achievements:- Providing advice and support to senior colleagues (including CEOs) on sensitive, high profile issues, such as the construction of the new Royal, following the collapse of Carillion. The crisis response I led was successful in achieving broad support and sympathy among key stakeholders for the Trust’s position.- I’ve led the Trust on media and stakeholder messaging on numerous serious incidents and public health issues (such as Coronavirus, Ebola, Monkey Pox and MERS), liaising with senior colleagues, board members, local police communications teams, regulators, DHSC and PHE colleagues.- I’ve supported a number of filming projects including two series of BBC Two’s Hospital, BBC Panorama and BBC3’s Junior Doctors. My role was to ensure that content and output boosted the Trust’s reputation, whilst illustrating the dedication, care and compassion provided to patients by colleagues.- I've overseen the development of a new website for the Trust, which encompassed a number of innovative elements to support those with learning difficulties and whose first language wasn't English.- I've also overseen the development of the Trust's voice and purpose on social media, promoting the use of creative content to inform, engage, support and inspire followers, that achieved reach of over 150k.- I have improved internal communications by introducing effective and popular formats that create a platform for colleagues to express their priorities and passions.

Managing the Enquiry Handling team at NICE and providing communications support to departments throughout the organisation.

I worked within a very busy communications department for one of the country’s top performing NHS Trusts, which employs over 4,000 staff, across two hospital sites. My role included managing and developing an extensive range of communications programmes for both internal and external stakeholders, liaising with senior executives to help manage and promote the reputation of the Trust.I was involved in the communications campaign for the opening of a new £250 million hospital, assisting with public and VIP events, helping to produce information guides for staff and patients, exhibition banners, press releases, and regular email communication updates for staff.

As Account Manager, I handled a number of B2C and B2B accounts in the property and manufacturing sectors aimed at raising the profile of client businesses, brands and products to key publics and stakeholders.My role involved client facing responsibilities in producing and communicating campaign strategies. I regularly liaised with industry and North West consumer media to research forward features, produce press information and promote features on behalf of clients. I took part in a successful 3-way pitch for a sizable and complex web design project and was also involved in producing creative concepts and presentation materials for the pitch.

As a freelancer I undertook a range of public relations projects on behalf of Clients in sectors ranging from telecommunications and manufacturing to training and health & beauty.I took part in a SWOT Marketing award-winning brand development campaign.I co-ordinated a successful PR campaign for a Leeds based client which was brought to the attention of millions of people across Yorkshire via local TV, radio, newspapers and online media helping to drive over 2k visitors to the target website and raise £6k for charity.

I was originally employed by this Irish travel company on a short-term contract to write original copy for a new start up site on Britain. I was later given a full time role as web editor for its English language sites and have since produced an online travel guide to New England in the USA and copy for a travel guidebook to Ireland.

For this publisher of graduate careers and recruitment titles, I worked as Editor on flagship publications including a weekly, bi-monthly and an annual, as well as editing material for their website, which is regarded as the UK’s official graduate careers website.I was responsible for shaping and developing the editorial outlook and planning editorial schedules for publications along with staff writers. My day to day role involved writing, commissioning and editing features, liaising with writers, recruiters, careers advisers, publishers, designers and sales staff, and ensuring the quality and smooth running of publications to deadline.