Jamie Patterson Email and Phone Number

Primary Objectives• Technical responsibility for the stable and effective operation of the HWNS IT&T Server infrastructure.• Driving projects with both internal and external stakeholders to ensure successful delivery of new systems with minimal disruption to end users and on time.• Managing the delivery of new and updated applications to end users. Helping to drive adoption and provide training via various internal communication channels.• Ensuring our Help Desk Staff have a solid understanding of the systems we support and provide the highest level of professional and supportive service to our end users.• Fostering regular open dialogue with Senior Managers and Support Staff throughout the organisation in order to better understand the challenges they face. Using this information to deliver more efficient and relevant processes. • Migration of users to Office 365, Exchange migration completed in record time with little to no disruption to end users. Successful move of Intranet to SharePoint Online and introduction of Team and Project sites.• User adoption of the Office 365 suite such as Groups, OneDrive, Skype for Business and Yammer has increased significantly in last 12 months. • Identity Management lifecycle, improving automation of the on boarding process through integration of FIM/MIM with our Payroll and HR systems. • Azure environment built and working on moving services to Azure where there's a cost benefit.

Evotec is one of Sydney's largest HP re-seller's and an award winning Telstra Dealer, providing a broad range of IT&T services to SME customers including AOL, Turner International, EMI, Dutch multi-national Vopak Terminals and several private schools across Sydney. Microsoft Certified Professional with extensive knowledge of Microsoft Windows: Windows 2008/2003 Server & Windows 7/XP desktop enviroments.Excellent troubleshooting skills, with 10 years of experience working with Windows Active Directory, Group Policy, DNS and IIS.Exchange 2010/2003 planning, installation and Migrations.Strong knowledge of Firewalls including Microsoft Forefront and ISA Servers.Experienced with multiple implementations of disaster Recovery/backup software including HP Data Protector, CA ArcServe, Symantec Backup, Antivirus Software including Symantec, McAffe and Sophos. Comprehensive knowledge of networking and routing protocols, setting up of VLAN's and load balancing technologies.Experienced in both Cisco and HP Networking hardware including core and edge switches + wireless technologies.Responsible for major upgrades of client's networks, design, implementation and maintenance of Microsoft based systems.Successful design and Install of Wireless Network for Flemington Racecourse.Migrating of Windows 2003 Networks to Windows 2008 R2.Migration of Novell Network to Windows 2008 for several Sydney Schools.Responsible for key customer support maintenance contracts, providing excellent support and maintenance as required.

Responsible for the monitoring and functionality testing (including software release testing) of the Survaze Online Survey System (www.survaze.com) running on Redhat Linux/Oracle/J2EE. Duties included creating test plans, setting up log analyzers, helping clients to use the system and troubleshooting network problems.

Setting up the core network and server infrastructure. Microsoft NT 4.0 Domain set up and administration Set up and maintenance of Norton Antivirus System Set up and maintenance of Microsoft IIS 4.0 web servers (included creating and maintaining Ghosted images) to talk to Netscape Application Server Set up and maintenance of Microsoft Exchange 5.5 mail server software Installation of rack mounted NT and Unix servers and network cabling of office infrastructure

45 employees)MyPrice was a joint venture between Priceline.com (NASDAQ: PCLN) and SFN Investment to bring the Priceline.com model of e-commerce selling to the Australasian market. Headed by CEO Peter Shore (formerly of Telstra), MyPrice included a hand picked, highly motivated team of IT Marketing and Travel personnel. Whilst at MyPrice, I was responsible for the general office servers and desktop support, as well as helping with the deployment of the Internet Commerce Platform and the 24hr by 7days Network Operations Centre.MS Windows Administration (NT 4.0 Server/Workstation/95/98)MS Exchange AdministrationSet up and maintenance of Norton Antivirus System.Set up and maintenance of NT 4.0 Servers for developer/production sites.Responsible for updating MyPrice Intranet (HTML/ASP/MS Access