Jamie Payas Email & Phone Number

Regina, Sk, Ca

Regina, Saskatchewan, Canada

Responsible for supporting both the accounting and property management teams with diverse financial responsibilities, with a focus on precision, time management, and organizational excellence.- Process and verify all accounts payable, including managing incoming bills, accurately entering data into the company's accounting software, and ensuring timely responses to vendor inquiries.- Review and reconcile vendor and credit card statements to capture all payables, following up on any outstanding bills.- Reconcile and bill recoverable expenses, ensuring accuracy.- Support month-end reporting processes by assisting accountants with preparation, reconciling bank accounts and credit cards, and calculating monthly management fees.

Regina, Saskatchewan, Canada

Responsible for both administrative and clinical tasks to support the optometrists and ensure smooth daily operations.• Streamlined office procedures, improving efficiency in client services and record management.• Performed basic accounting-related tasks such as data entry, invoicing, reconciliations, accounts receivable and payable, including invoicing, payment collection, and vendor payments.• Handled general clerical duties such as filing, scanning, faxing, maintaining patient files, recall management, mailing, cleaning, printing, and responding to customer inquiries via phone, email, and fax regarding schedules, examinations, payments, and order statuses.

Regina, Saskatchewan, Canada

Responsible for both administrative and clinical tasks to support the optometrists and ensure smooth daily operations.• Streamlined office procedures, improving efficiency in client services and record management.• Processing payments and claims for third party billing, reconciling payments and balancing cash. • Performing general clerical duties such as filing, scanning, faxing, maintaining patients file, recall, mailing, cleaning, printing, and answering customer inquiries via phone, email, and fax relating to their schedules, examinations, payments, etc.

Williamsburg, Virginia, United States

Provided excellent customer service while ensuring a clean, efficient, and welcoming dining environment at the resort.• Delivered high-quality guest experiences by promptly taking and serving orders, ensuring accuracy and customer satisfaction.• Maintained cleanliness and organization in the dining area, ensuring compliance with health and safety standards.• Processed payments and handled cash transactions, maintaining accurate financial records and reconciling daily sales.• Collaborated with kitchen and front-of-house teams to ensure seamless service, improving operational efficiency and guest satisfaction.• Assisted in inventory management and restocking supplies, ensuring the timely availability of food and beverages.• Addressed guest inquiries and concerns with professionalism and problem-solving skills, contributing to positive guest experiences.

Makati, National Capital Region, Philippines

Provided end-to-end technical support for customers, ensuring a seamless and positive experience by resolving various technical and account-related issues.• Troubleshot and resolved technical problems for customers, following established troubleshooting procedures and utilizing appropriate resources and desktop tools.• Activated and configured clients' cable, internet, and phone services, conducting complex diagnostic troubleshooting to resolve a wide variety of inquiries.• Delivered product knowledge to clients, explaining features and advantages, and provided tailored recommendations on upgrades, new products, and additional services based on customers' needs and interests.• Promoted additional services and products on qualifying calls, contributing to customer satisfaction and business growth by expanding service offerings.• Consistently met and exceeded performance metrics, demonstrating commitment to delivering high-quality service and support.• Ensured clear and professional communication while guiding customers through technical issues, resulting in high levels of customer satisfaction.

Manila, National Capital Region, Philippines

Provided exceptional customer service while assisting passengers with flight bookings and ensuring seamless travel experience.• Took inbound calls to assist customers in booking and rebooking domestic and international flights, effectively selling ancillary services such as seat selection and prepaid baggage allowance.• Informed passengers of their flight details, including scheduled changes and updates, ensuring they had accurate and timely information.• Responsible for accepting payments via credit card and issuing tickets over the phone using the Global Distribution System (GDS), facilitating smooth transactions and ticketing processes.• Utilized GDS effectively to manage flight reservations and sell airline tickets, ensuring compliance with company policies and procedures.• Maintained a high level of professionalism and patience while handling customer inquiries, contributing to overall customer satisfaction.

Philippines

Functioned as a primary information resource for billing, programming, and technical troubleshooting, engaging with a diverse consumer base to provide effective solutions.• Took inbound calls to assist customers with inquiries related to services and products, billing questions, and technical troubleshooting issues.• Provided timely and accurate responses to customer inquiries, ensuring a high level of satisfaction and trust in the company's services.• Processed payments and sold multiple entertainment products and services, demonstrating strong sales acumen while establishing long-term customer relationships.• Leveraged technical knowledge to troubleshoot and resolve customer issues efficiently, contributing to a seamless user experience.

Bachelor Of Applied Management, Business Administration And Management, General

I am taking a Bachelor of Applied Management program to better equip me with practical skills and theoretical knowledge required.

Bachelor Of Science - Bs, Tourism Management

Applied Certificate, Secondary Education And Teaching

Major in Social Science

Certificate, Accounting

- Introduction to Financial Accounting

Certificate, Comprehensive Bookkeeping

The Certificate in Bookkeeping program combines three comprehensive courses designed to develop essential bookkeeping skills..