Key Deliverables• Provide high quality and confidential executive assistance to the Executive Director, Business Services and National Directors, Business Services based in the Melbourne Office• Organise travel arrangements for the Executive Director, Business Services and National Directors, Business Services including domestic and international bookings and preparation of detailed itineraries.• Provide strong secretariat support to governance/ steering groups where Executive Director Business Services has lead accountability and follow up on actions from all meetings or committees to ensure all area are covered and the Executive Directors or National Directors have appropriately provided or been provided with written or verbal updates• Assist with the coordination of events e.g. working groups teleconference, board conferences and forums and other inter-office meetings• Respond promptly to stakeholder requests, collate and disseminate relevant information, resolve standard problems, escalate issues when required, and effectively prioritise Executive Director, Business Services’ time and capacity to respond to stakeholdersAchievements• Gained strength in internal and external stakeholder relationships.• Gained more confidence whilst fulfilling the role• Improved communication style

• Administrative support for the People Programs, Risk and Compliance Teamo Schedule Team meetings o Organise Team travelo Update and maintain Team intranet pageo Organise monthly team social gatherings• Assist the TRIM administrator in various intermediate level activities• Schedule and Coordinate the Information Governance and Assurance Group (IGAG) monthly meetings• Prepare and distribute the Information Governance and Assurance Group (IGAG) Agenda and papers • Prepare and distribute minutes and actions of the Information Governance and Assurance Group (IGAG) Meeting• Ensure all papers that are endorsed through the Information Governance and Assurance Group are prepared to be presented to the National Executive for approval• Manage and maintain the Corporate Assurance Framework (CAF) for the Information Governance and Assurance Group (IGAG).• Schedule and coordinate monthly Information Awareness Program Meetings and awareness campaigns• Prepare and distribute minutes and action items for the Information Awareness Program• Coordinate the renewal of Personal Indemnity Insurance and Work Cover Renewals for AHPRA• Assist in the implementation of the Governance, Risk and Compliance tool including training staff on platform use.• Assist the offsite facilities coordinator with onsite issues.Achievements• Successfully improved the secretariat function for IGAG• Collaborate with internal stakeholders to coordinate an Information Awareness Program• Successfully assisted in the coordination of an office move / renovation including liaising with external stakeholders• Successfully coordinated a refresh of an All AHPRA Staff Compliance Training

Key Deliverables• Answering Telephone Enquiries• Diary Management• Expense Claims• Organising Travel and Accommodation arrangements• Compile Bundles for Review Cases to be sent to external solicitors• Daily allocation of Correspondence• Organisation of Monthly Team Meetings• Annual Leave Cover of other team administratorsAchievements• Learnt how to use Seibel CRM and Live link• Learning different roles within my team.

Plastic Surgery, Neurosurgical, Ophthalmology Referrals / Administration OfficerMedical TypingEar Nose & Throat ClinicEar Nose & Throat Outreach ClinicAllied Health Department• Physiotherapy Administration• Nutrition and Dietetics Administration• Speech Therapy Administration• Orthopaedic Physiotherapy Screening Clinic AdministrationSurgical/Orthopaedic Ward ClerkSurgical/Orthopaedic Outpatients Department• Medicare/Billings Officer• Surgical/Orthopaedic Referrals OfficerMedical Records Administration AssistantAchievements• Becoming an all rounder for my department• Implemented and rolled out new auditing system for the Eye Clinic.