Head Of Commercial Operations Apac
Hong Kong
Seconded to Hong Kong to work with the regional CEO, this position was wide-ranging and evolved over time. Responsible for training the APAC employees, creating functional processes, and achieving commercial targets as set by head office.Key Contributions:• Acted as interim APAC head after the departure of the regional CEO in Aug 2017• Directed and implemented key functional processes, reducing average client setup time by 63%• Coached the sales, account managers, and facilitated the closing of major clients across APAC such as Uniqlo, Best Western, Hewlett Packard, Lenovo, and Woolworths• Exceeded quarterly targets of overall department efficiency by 20% for 2016• Introduced and coordinated cost-cutting initiatives for a team of over 50 and reduced overall regional costs by 40%