•Supported an office of 15 people including the Fire Marshal, three Assistant Fire Marshals, one Fire Protection Engineer and a Public Education Coordinator•Initiated improvement of the citation process – Streamlined the correspondence sent and implemented data entry in a new software system for improved tracking, time management, and an increase in settlements of approximately 90%•Scheduled meetings, wrote correspondence, completed data entry, followed up on accounts ready for… Show more •Supported an office of 15 people including the Fire Marshal, three Assistant Fire Marshals, one Fire Protection Engineer and a Public Education Coordinator•Initiated improvement of the citation process – Streamlined the correspondence sent and implemented data entry in a new software system for improved tracking, time management, and an increase in settlements of approximately 90%•Scheduled meetings, wrote correspondence, completed data entry, followed up on accounts ready for collections, attended appeal hearings, and assisted citizens, businesses and contractors with inquiries•Handled confidential information in filing and fire report/incident requests•Special Projects: Falls Program survey and report (for Vancouver Fire Dept., Fire Dist. 5 and Southwest Washington Medical Center), annual fireworks report and presentation, direct support to the Fire Marshal for work on Vision 20/20, and managed all stakeholder correspondence, meeting agendas/minutes and bulletins Show less

Splash Mountain, operate ride, monitor tower, monitor queue, monitor fast pass distribution.