Jamie Daniel

Jamie Daniel Email and Phone Number

Technology leader with a passion for people @ City of Boise
united states
Jamie Daniel's Location
Meridian, Idaho, United States, United States
Jamie Daniel's Contact Details

Jamie Daniel personal email

n/a

Jamie Daniel phone numbers

About Jamie Daniel

IT leader with 20+ years of experience in information technology. I enjoy wrangling resources in support of my colleagues, their professional goals, and towards the betterment of our organization.

Jamie Daniel's Current Company Details
City of Boise

City Of Boise

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Technology leader with a passion for people
united states
Website:
cityofboise.org
Employees:
811
Jamie Daniel Work Experience Details
  • City Of Boise
    Information Technology Business Relationship Manager
    City Of Boise Dec 2023 - Present
    Boise, Idaho, United States
  • Amazon Web Services (Aws)
    Enterprise Support Manager
    Amazon Web Services (Aws) Nov 2022 - Dec 2023
    Virtual - Us West
    Responsible for leading a team of Technical Account Managers who are the primary operational point of contact for customers. Responsibilities include helping to plan, review, and oversee ongoing operations of business critical applications.
  • North Carolina State University
    Executive Director For Advancement Information & Technology
    North Carolina State University Jan 2022 - Nov 2022
    Raleigh, North Carolina, United States
    As a member of a senior management team, the Executive Director contributes to and leads planning efforts to achieve organizational goals by vetting and prioritizing initiatives and coordinating the evaluation, deployment, and management of current and future technologies. This position is responsible for analyzing, recommending, and implementing changes and improvements in work processes, reporting needs, artificial intelligence (AI)/ machine learning, and applications related to Advancement Services for the entire University Advancement division.
  • Auburn University
    Director Of Information Technology
    Auburn University Mar 2019 - Jan 2022
    Auburn, Alabama Area
    Provides leadership to Information Management Services who is responsible for technical, analytics and database support for Auburn Advancement. Responsible for the strategic vision for the technology team, as well as leading the planning and execution of all systems, hardware, and software implementation and support, as well as data reporting. Serves as the senior IT representative for Advancement on University committees, and is the primary point of contact for IT communications between Advancement and the Office of the CIO. Provides CIO and CISO duties to the Auburn University Foundation.
  • University Of Puget Sound
    Deputy Cio, Network, Systems And Enterprise Technologies
    University Of Puget Sound Apr 2017 - Mar 2019
    Tacoma, Wa
    Provides strategic leadership, operational management, and budget oversight for enterprise systems, administrative applications, networking, telecommunication, web, servers, and network and data security. As a member of IT senior staff, participates in the development of strategies, decisions, and resource allocations to achieve the objectives and goals of IT in support of the University’s mission. In consultation with the CIO, sets policies and procedures for carrying out projects and assigned work.
  • The Evergreen State College
    Associate Director, Computing & Communications, Technology & Application Services
    The Evergreen State College Jan 2015 - Apr 2017
    Olympia, Wa
    Responsible for leadership of web application development team, ERP support, Facilities technology and desktop support team. Direct reports include: 1- Help Desk Supervisor, 2- Technical Leads, 4- System Analyst/Programmers, 4- ITS professional staff. Member of IT leadership team with strategic oversight of campus IT initiatives. Communication officer responsible for all official technology communications to campus regarding system maintenance, outages and projects.
  • The Evergreen State College
    Associate Director, Computing & Communications, Client Services
    The Evergreen State College Apr 2010 - Dec 2014
    Olympia, Wa
    Selected to lead newly formed desktop support team to achieve consistent support outcomes, standard operating practices and excellent customer service. Responsible for setting college hardware & software standards. Direct reports included six desktop support technicians/ analysts supporting OS build creation, printer support, account management and 750+ computers to manage through the computer lifecycle. Member of IT leadership team with strategic oversight of campus IT initiatives. Project manager and campus communication officer for IT.
  • University Of Portland
    Academic Technology Services Director
    University Of Portland Nov 2009 - Apr 2010
    Portland, Oregon Area
    Charged with the creation, initial strategic planning and budget for a new Academic Technology team. Direct reports included five professional staff responsible for technology training, student support, computer lab operations, media technology support and Moodle (learning management system) administration.
  • The University Of Portland
    Assistant Director, Technical Support
    The University Of Portland May 2007 - Nov 2009
    Portland, Oregon Area
    Promoted to this position to assist Director with planning and management of the technical support department. Increase in direct reports and areas of responsibility. Direct reports included six professional staff responsible for help desk, media services, technology training and campus computer labs. Campus correspondent for IT department. Change Manager.
  • University Of Portland
    Customer Support & Help Desk Manager
    University Of Portland Jun 2004 - May 2007
    Portland, Oregon Area
    Promoted to this position based on commitment to excellent customer service. Successfully changed campus perception of an “un-helpful desk” to a professional support desk. Completed data analysis of support calls, emails and tickets and successfully advocated for the addition of a full time professional staff to the help desk. Direct reports included two professional staff responsible for help desk operations.
  • University Of Portland
    Technology Training Specialist
    University Of Portland Jun 2003 - Jun 2004
    Portland, Oregon Area
    Hired as the only technology specialist dedicated to train college faculty and staff on the use of technology tools including Microsoft Office, the campus portal, the campus LMS (Blackboard, Moodle) and basic technology tips. Created custom curriculum for the School of Education, the administrative support staff and the Registrar. Delivered the technology section of new employee orientation training.

Jamie Daniel Skills

Information Technology Strategic Planning Communication Leadership Desktop Support Management Help Desk Support Nonprofits Public Speaking Higher Education Editing Technical Support Community Outreach Research Program Development Microsoft Office Program Management Management Leadership Development Teaching Event Planning

Jamie Daniel Education Details

Frequently Asked Questions about Jamie Daniel

What company does Jamie Daniel work for?

Jamie Daniel works for City Of Boise

What is Jamie Daniel's role at the current company?

Jamie Daniel's current role is Technology leader with a passion for people.

What is Jamie Daniel's email address?

Jamie Daniel's email address is jd****@****urn.edu

What is Jamie Daniel's direct phone number?

Jamie Daniel's direct phone number is +136086*****

What schools did Jamie Daniel attend?

Jamie Daniel attended The Evergreen State College, The University Of Portland.

What are some of Jamie Daniel's interests?

Jamie Daniel has interest in Science And Technology, Education.

What skills is Jamie Daniel known for?

Jamie Daniel has skills like Information Technology, Strategic Planning, Communication, Leadership, Desktop Support Management, Help Desk Support, Nonprofits, Public Speaking, Higher Education, Editing, Technical Support, Community Outreach.

Who are Jamie Daniel's colleagues?

Jamie Daniel's colleagues are Wendy Larimore, Michael Chaffee, Kelli F., Rick Stover, April Griffith, April Wing, Kelly Erskine.

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