Key Responsibilities Include: - Lead the implementation of a CRM across the group to enable improved customer service and greater capacity for the organisation - Design and embed a continuous improvement framework accross the group that delivers to the group strategy - Lead the improvement of processes and procedures to improve productivity across the Group and customer satisfaction - Lead the development and delivery of key business intelligence reportingacross the Group… Show more Key Responsibilities Include: - Lead the implementation of a CRM across the group to enable improved customer service and greater capacity for the organisation - Design and embed a continuous improvement framework accross the group that delivers to the group strategy - Lead the improvement of processes and procedures to improve productivity across the Group and customer satisfaction - Lead the development and delivery of key business intelligence reportingacross the Group Show less

Corporate Transport Services offers business class travel to corporate clients between Hamilton and Auckland. Allowing staff to work while they travel and reducing the critical H&S risk associated with driving.

General Manager Sous Chef New Zealand. Sous Chef is an importer of fine European food and a supplier to many of New Zealand's top restaurants. This role is to manage all aspects of the business from strategy development through to day to day management.

Responsibility for Customer Service and Key Account Management Strategy and Delivery for the Hamilton City Council.

This role has responsibility for driving organisational transformation across all of Genesis Energy. The focus of this role has been to ensure that organisational changes align with the company strategy, that change is implemented in alignment with the company values, is well communicated, creates wide buy-in from staff and that the objectives of the organisation are achieved.

This role has responsibility for all customer facing aspects of the retail business – the contact centre, billing, credit, revenue assurance and commercial teams. The role includes responsibility for all network and field service contractor relationships and the deployment of advanced metering services to up to 500,000 households.The focus of this role has been to further orient the organization to the customer through strategy and structure, the delivery of outstanding customer service… Show more This role has responsibility for all customer facing aspects of the retail business – the contact centre, billing, credit, revenue assurance and commercial teams. The role includes responsibility for all network and field service contractor relationships and the deployment of advanced metering services to up to 500,000 households.The focus of this role has been to further orient the organization to the customer through strategy and structure, the delivery of outstanding customer service, delivery of a program continuous business improvement and the support of new products and services.Member of Genesis Energy Executive team Show less

Executive role responsible for all aspects of the Genesis Energy retail business.

Consulting Business providing internal audit and consulting services to multi outlet retailers. McDonald's, Beaurepaires, Repco