Jamie Ritter Email & Phone Number

Oversee Passport’s strategy and relationship with regional, national, and international organizations in the mobility industryCreate and track metrics per event and produce reports accordingly through Salesforce and Hubspot to determine event value and future strategies Coordinate event logistics from concept to execution for over 40 internal and external events that are in-person, virtual, or hybridCreate and implement cross collaborative processes with C-suite and senior leadership to achieve company goals and KPIs as they relate to eventsCreate and manage annual event budget of $500KManage all inventory, communications, branding, and digital promotions related to eventsSubmit speaking proposals for regional, national, and international events and coordinate all speaker logisticsCoordinate all aspects pertaining to bi-annual client event including: sourcing, budget creation and management, inventory management, shipping logistics, onsite management, and post event managementManage external vendor relationships with an eye towards company cost savings and efficiencies

Created event strategy and experiences to maximize pipeline and brand awareness in accordance with company goals and KPIsOversaw coordination and execution of 300+ regional and national events such as: conferences, client events, or meetings that may be in-person, virtual, or hybrid in natureSupervised an Event Team of 5 to set team priorities, project timelines, and provide feedback for ensuring highest quality of event production and executionManaged regional, national, and client event budgets totaling $2.2M annuallyPartnered closely with leadership teams in the Marketing, Sales, and Product departments to ensure every event is handled professionally, on budget, and with flawless executionNegotiated vendor contracts within strict budgetary parameters, tracking financial benefits resulting from negotiationsMaintained exemplary relationships with external vendors and identifying appropriate new business relationships, championing the most productive partnerships for the company Communicated effectively with key stakeholders, internal departments, and outside vendors to ensure all event objectives are clearly understood and executed accordinglyOversaw production of post- event reports and communicationsContinually mentored, coached, and developed the skills and project contributions of direct reports, managing team and individual goals

Maintained key group accounts while soliciting and obtaining new business for property in assigned markets, such as: weddings, short term bookings, sports, gaming, tour and travel, family reunions, and military reunions Tailored quality proposals for clients in a timely and efficient manner with consideration to availability and pricing of function space and hotel rooms Provided property site tours focusing on building and maintaining relationships with clients Prepared and executed contracts with payment terms for internal and external circulation Responsible for selling and servicing short term group business while ensuring all aspects of the operation were informed through Banquet Event Orders and Group Resumes to provide the best possible customer service to clientsProvided on-site management of all logistics throughout duration of short term events to include: setup of function space, menu planning, AV requirements, vendor load-ins and load-outs, rooming lists, picks up, cut-off dates, cancelation dates, updates, day-of coordinating, estimated and final billing, etc.