Jamie S. Email and Phone Number

Contract - Cigna HealthSpring

-Design, build, and implement interfaces, including scripting and implementation of middleware, such as MuleSoft. Automated SFTP file drops with the implementation of scripting. -Restructure LIS architecture to increase efficiency with laboratory software reducing latency and down time-Automated repetitive system tasks with the implementation of scripting-Maintain system environment including installation of server updates, performance monitoring via Solar Winds, allocation of resources via VMware and Hyper-V, and troubleshooting/resolution of issues. -Maintain system backups via AWS and Barracuda backup solutions.-Create custom SQL reports and queries using SSMS and SSRS-Project management: Planning, executing, testing, validation, and implementation of new interfaces, system architecture improvement projects-Build, Design, and Maintain Orchard Copia and Harvest applications for two high complexity laboratories

- Design, configuration, and maintenance of medical laboratory software centering around the Cerner Millenium PathNet. Specializing in the blood bank module.- Supported the conversion of 30+ hospitals to the Cerner Millennium LIS including gap analysis, implementation, creating test scripts, testing and validation, and training of laboratory personnel. - Complete testing and Validation of PathNet Blood Bank build in accordance with FDA standards. Created and executed test scripts using HP ALM software. Created custom reports within HP ALM to be used as documentation for validation.

• Perform testing and validation of software upgrades to the Cerner Millennium blood bank system module.• Provide technical assistance and phone support to coworkers and other medical staff in the placing of orders, testing, and blood products.• Maintain detailed documentation of variances from standard operating procedures.• Perform maintenance, troubleshooting, repair, and QC of the Ortho ProVue Blood Bank Analyzer. • Perform serological testing such as ABORh typing, antibody detection, antigen screening, compatibility testing, and DAT testing.​• Verify analytic accuracy, precision, sensitivity and reference ranges for test methods in hematology, coagulation, chemistry, and urinalysis.

• Provided training and support for lab employees post LIS conversion from Cerner Classic to Meditech. • Performed maintenance, troubleshooting, repair, and QC of the Immucor Echo Blood Bank Analyzer. • Reviewed billing data, reagent/equipment QC, and inventory management. • Performed ABORh, antibody detection, antigen screening, blood compatibility testing, platelet compatibility testing, and DAT testing.

• Lab systems information integration, maintenance, troubleshooting, and repair of the Immucor Galileo Blood Bank Analyzer. • Training of laboratory personnel on Cerner Classic as well as laboratory instrumentation.• Updated and maintained SOP's in centralized computer database. • Performed ABORh, antibody detection, antigen screening, compatibility testing, and DAT testing.

• Supervisor duties included training, education, and development of front line employees.• Troubleshooting, configuration, and maintenance of servers running LINUX, UNIX, and Windows operating systems in a global network environment.• Troubleshooting and resolution of network issues.• Planned and implemented data protection and recovery strategies in a global network environment on platforms including WindowsNT, Windows2000, UNIX, and LINUX.• Maintained detailed documentation of SOP’s troubleshooting techniques, and issue resolutions.

• Provided customer support via phone in the configuration of Internet and network connections.• Configuration, maintenance, and troubleshooting of web servers on UNIX and Red Hat Linux platforms.• Troubleshooting and repair of network outage issues.• Configuration, maintenance, and troubleshooting of Cisco routers• Troubleshooting Perl based website scripts (shopping cart), assist with web page design (HTML), and email setup.