Jamie Shields Email & Phone Number

Glasgow, United Kingdom

Glasgow

Glasgow, United Kingdom

Paisley, United Kingdom

Managing and administrating key accounts from finance & reporting through to environmental compliance while administrating recycling & CRM software.Lead external agency audits, including Environment Agency & Local Planning departments, resulting in independent accreditationInterfaced with major accounts including local authorities and compliance scheme members to build and maintain strong relationships through regular contact. Super user for WEB Based recycling & CRM software.Centre of competence for problems within software resolving general queries and training of new staff Set up new customers within CRM database and created customer catalogue. Ensured all pricing was continually monitored and updated accordingly Performed daily IT duties including server back ups, email administration, installing anti-virus software across network, installing printers and setting up access across networkManaged team of admin assistants to ensure all invoices were processed on time to allow finance dept to run weekly accounts.Completed tenders and pre-qualification questionnaires for new business opportunities ahead of deadline. Securing contracts with local authorities worth £1.5m PA

Greenock

Quality/Customer Engineer; providing continuous support to production assembly lines specialising in the manufacture of various IT products in an extremely busy manufacturing process.Monitored First Pass Yield performance of all products ensuring that the yield targets of 94% were met.Introduced new products to process, and maintained high quality standards from start of product life to the end. Ensured that all World Wide planned shipping dates were met.Created and implemented Quality Audit procedures for new Platforms being introduced to production lineAnalysed fails, established corrective actions and implemented them against failing commodities/productsCommunicated daily with all Customer Support Teams. Validating or invalidating customer complaints and providing any analysis required.Visited customers on site at home and abroad to solve or fix any quality issues that had arisen Lead role in Cost of Quality and Non-conforming material. Measured the cost of all commodity fallout and investigating any pervasive issues Worked within manufacturing process. Trained to professional level in every aspect of the manufacturing process from DI (Department Inventory), assembly, test and shipping.

Greenock

Bachelor Of Engineering (Beng), Computer Aided Mechanical Engineering

Nc, Cad/Cadd Drafting And/Or Design Technology/Technician, Pass

CAD: 2D I CAD: 2D II CAD: 3D Modelling CAD: Feature-Based Modelling 1 CAD: Principles CAD: User Systems SCQF Level 7

Hnc E-Business, Business/Commerce, General, Hnc

Manufacturing Engineering, Hnc

Engineering: Manufacturing Systems Certificate P Engineering Systems 1: Machines and Mechanisms Information Technology Applications.

Nvq Level 2 Engineering Manufacturing, Manufacturing Engineering, Pass

Computer Aided Draughting (CAD) Communication (NC) Computing in Engineering Mathematics: Analysis/Algebra 1 Design and Make Statics.