Dedicated to orchestrating impactful outreach events, crafting engaging community programs, and fostering connections between residents and essential resources. Skilled in customer service, communication, empathy, conflict resolution, and liaison duties. Proficient in building trust with stakeholders including schools, politicians, law enforcement, and community partners.

Performance-driven professional with over 6 years of Third-Party Lending Solutions. Proven experience in Consumer Loan Operation and Member Service Team Leadership. Proven experience collaborating with management to drive operational improvements to further organizational goals. Proven reputation in problem resolution, and customer satisfaction improvements; all while consistently driving cost savings initiatives, and increased profitability.