Jamie Summers Email & Phone Number

United Kingdom

United Kingdom

Battersea, England, United Kingdom

• Designed a new flagship store blueprint, achieving a 24% sales increase in three months.• Introduced dynamic stock counts, improving inventory management and sales efficiency.• Trained leaders and associates in customer-focused selling behaviours.

Midlands & Ireland

Promoted twice in under two years, I was responsible for leading the strategic and operational growth of RMG’s key accounts across the Ireland & Midlands region. By implementing a socially intelligent selling (SIS) strategy, I achieved a £1.7M increase in revenue and secured market leadership for LG. Key achievements include: • Revenue Growth: Spearheaded initiatives that resulted in a 10% market share uplift and £1.7M revenue increase in FY23/24. • Leadership Development: Designed and implemented performance-driven training programs for retail managers, aligning incentives with KPIs to improve team performance. • Cross-functional leadership: Collaborated with senior leadership to run company-wide quarterly meetings and workshops on neurodiversity, fostering a more inclusive workplace culture.

Shepherds Bush

As Store Leader at SITU Live, I led one of the UK’s most innovative experiential retail spaces, increasing revenue by £1.5M and generating a 680% increase in sales leads YoY. My responsibilities included: • Strategic Planning: Developed data-driven strategies that improved footfall by 11% and reduced staff costs by £500K over 18 months. • Operational Leadership: Ensured seamless operations across sales, HR, visual merchandising, and financial management, while driving key performance outcomes. • Award-Winning Innovation: Recognized with the Retail Innovation Award 2022 for implementing cutting-edge customer engagement initiatives.

London, England, United Kingdom

At SITU Live, I led the delivery of large-scale events with high-profile clients such as Sony Music, partnering brands with influencers to enhance social media outreach and generate over 1.2 million engagements. Through a strategic focus on both operational excellence and team development, I increased overall brand performance by 34%.In addition to event leadership, I: • Reduced staff turnover by 28% through improved employee engagement and retention strategies. • Developed and managed P&L processes across multiple venues, ensuring financial stability and growth. • Implemented cost-saving initiatives that enhanced efficiency across various business units. • Created and rolled out an incentive program to drive and maintain high team performance. • Designed and delivered company-wide DE&I webinars, fostering a more inclusive and supportive workplace culture.This role allowed me to blend creative event execution with practical business management, driving both financial success and team cohesion.

Hammersmith, England, United Kingdom

As Co-Founder of The Skills Farm, I built a successful leadership development business that helped organizations enhance team management, sales performance, and service delivery. My focus was on transforming managers into leaders, driving staff engagement, and improving bottom-line results. Key accomplishments include: • Business Growth: Scaled the business to generate over £360K in revenue, providing leadership development solutions to clients across the UK. • Strategic Training: Designed and delivered leadership and sales training programs that reduced client attrition rates and increased staff engagement and motivation.

London, England, United Kingdom

Dynamic professional with a proven track record in optimising B2B opportunities by training store staff in London, while developing a team of relationship specialists dedicated to delivering exceptional customer experiences. Adept in coordinating impactful business and technology events and proficiently handling complex complaints with a strategic focus on preserving relationships and driving commercial success.

Southampton, England, United Kingdom

Front of House Manager / Crew Manager / Admin Manager / Accounts Manager on five of P & O Cruises five star ships.