Jamie Zettle Email and Phone Number
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Publishing innovator driving success through transformation. Seasoned professional in all aspects of program management and entreprise transformational initiatives. Experienced manager of large cross-functional projects and teams in multiple geographic locations. Adept at solving complex business problems. Driver of cultural and organizational change to support transformational objectives.Key Competencies Publishing leadershipOrganizational transformation & re-engineeringEnterprise program managementMedia-neutral content managementTransition & turnaround managementStrategic planning & tactical executionCost containmentTeam building & empowermentOperational budget managementPerformance planningPerformance metrics & standards
Wolters Kluwer Canada
View- Website:
- wolterskluwer.ca
- Employees:
- 124
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Senior Technology Sales Support SpecialistWolters Kluwer Canada Apr 2024 - PresentNorth York, Ontario, Canada
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FounderMillstone Press 2011 - PresentToronto, Canada AreaFounded in 2011, Millstone Press is a boutique publishing and distribution company. Under the Millstone Press imprint, the company publishes hardcover and trade paperback fiction and non-fiction books and is a market leader in delivering high quality, in demand cookbooks to both traditional and emerging markets.Millstone Press is a leader in the application of social media and other emerging technological trends in the publishing industry to deliver interactive, dynamic and self authored, complementary materials to its traditional line of print titles. Millstone Press titles are available in Canada, the United States, the United Kingdom and throughout continental Europe.
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Program ManagerCity Of Guelph Sep 2017 - Nov 2023Guelph• National Award Winner for Innovation in Operations and Programs (2019) at CPA Canada, Victoria• Direct and re-imagine portfolio of municipal assets to deliver best-in-class products and services• Provide strategic direction, implementation support, and execution of core business objectives• Strategic and long-term planning, operational management, and multi-year budgeting• Lead organizational change management activities in support of departmental re-engineering• Program management lead for new product offerings• Customer and stakeholder engagement to drive user-focused product & service development• Manage and coach five staff at all stages of the employee lifecycle -
Product ManagerWolters Kluwer Cch Tax, Accounting And Audit Canada Jan 2013 - Sep 2017Toronto, Canada Area•Drive a market segmentation study in the public practice accounting space aimed at identifying key trends, demographic and behavioural data to inform product management decision making•Participate in contextually designed, customer need driven initiatives using a formal methodology of contextual interviewing, affinity diagramming, sequencing, visioning and user environment design•Drive customer-led design, development and launch of innovative products to the market•Drive business education and inform product management, marketing and sales dialogues through presentations and opportunities of influence drawing on market research, customer insight and expertise
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Program Manager - Content Supply Chain Re-EngineeringCch Tax, Accounting And Audit (Canada) Jan 2009 - Jan 2013Toronto, Canada Area•Enterprise program management of a strategic transformational initiative moving from a print-centric paradigm to digital first•Delivered re-engineered editorial workflows, media-neutral content, editorial tools (Arbortext), repositories (Documentum) and production delivery solutions•Oversaw development teams using both CMMI Level 2 and Agile methodologies•Managed all aspects of a $15 million budget including procurement, contracting and consulting engagements and financial performance reporting•Senior global executive board status reporting and risk escalation•Responsible for a matrix environment, cross functional team setting (40 FTEs)•Disciplined project management scheduling, reporting and risk management•Overall accountability for all change management and communication initiatives
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Program Manager - Online Research Platform DevelopmentCch Tax, Accounting And Audit (Canada) May 2009 - Jul 2012Toronto, Canada Area•Enterprise program management of a strategic transformational initiative•Delivered a market leading online research tool using a FAST engine, contextually designed interfaces and associated back office modules •Oversaw development teams using both CMMI Level 2 and Agile methodologies•Managed all aspects of a $15 million budget including procurement, contracting and consulting engagements and financial performance reporting•Senior global executive board status reporting and risk escalation•Responsible for a matrix environment, cross functional team setting (25 FTEs)•Disciplined project management scheduling, reporting and risk management•Overall accountability for all change management and communication initiatives
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Product Manager, Electronic MediaCch Tax, Accounting And Audit (Canada) 2006 - 2009Toronto, Canada Area• Direct responsibility and supervision of all electronic media supporting $16 million in annual revenue• Drive customer-led design, development and launch of innovative products to the market• Assess emerging market opportunities to accelerate new product development and identify new revenue channels in the core business• Provide strategic direction, implementation support and execution of core business objectives• Develop strategic alliances and relationships with key industry leaders and associations• Lead the development teams to deliver on design documentation on time and within budget• Create, house, manage and report on business requirements and customer-led innovations and enhancements• Establish and manage key performance and financial metrics, drive business and project reporting, assessments and provision of recommendations for best practices and continuous improvement• Provide strategic direction, implementation support and execution of core business objectives
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Operations ManagerReed Construction Data 1998 - 2005Toronto, Canada Area• Responsible for all operational aspects of the Canadian unit, supporting $15 million in annual revenue, while managing a $3.1 million operational budget• Provide strategic direction, implementation support and execution of core business objectives• Develop and exceed financial projections for subscription renewal revenue, cost containment strategies, budget development, forecasting and funding acquisition• Drove subscription renewal revenue up 23% over 2004 average to contribute an additional ~$500,000 to the bottom line by process improvements, call volume and communication media• Reduced work effort by 24 days per annum (7%) through successful deployment of CRM system • Statistical computation and analysis of client/user churn in renewal business; re-engineered process to reflect regional disparities and product distinctiveness• Conducted user and readership surveys, established corporate newsletter, supported marketing campaigns and new product roll-outs• Manage operational performance, development and assessment of 62 FTEs and 41 PTEs • Responsible for all aspects of recruitment, interviewing, hiring and termination • Develop performance and succession plans for senior team, responsible to ensure performance/career development of operations group• Through skills audits, establishment of performance metrics, standards and measurements • Supervise production in broadsheet, print, catalogue, book, internet and electronic media• Develop strategic alliances and relationships with key industry leaders and associations
Jamie Zettle Skills
Jamie Zettle Education Details
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History -
European History
Frequently Asked Questions about Jamie Zettle
What company does Jamie Zettle work for?
Jamie Zettle works for Wolters Kluwer Canada
What is Jamie Zettle's role at the current company?
Jamie Zettle's current role is Senior Technology Sales Support Specialist.
What is Jamie Zettle's email address?
Jamie Zettle's email address is jzettle@cch.ca
What is Jamie Zettle's direct phone number?
Jamie Zettle's direct phone number is +31 172 64*****
What schools did Jamie Zettle attend?
Jamie Zettle attended University Of Waterloo, University Of Windsor.
What skills is Jamie Zettle known for?
Jamie Zettle has skills like Process Improvement, Content Management, Strategy, Project Management, Crm, Leadership, Business Analysis, Product Management, Publishing, Forecasting, Business Strategy, Cross Functional Team Leadership.
Who are Jamie Zettle's colleagues?
Jamie Zettle's colleagues are Lara Hovnanian, Harry Maman, Valentina Ionescu, Hélène-Marie Béïque, Nafeeza Saleem, Jill Daviau, Gurnek Singh.
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James Zettle
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