Jamie A. Email & Phone Number

• Backlog Management: Working with Product Managers, Solution Architects and UX specialists to prioritise initiatives, articulate customer problems, and develop success metrics. • Understand business objectives and requirements and translate them into clear, concise and actionable requirements • Work Content Planning: Proactively preparing work for upcoming program increments and sequencing epics and features.• Team Execution: Liaising with Delivery Leads and Scrum Teams to ensure quality solutions and alignment with business strategy, representing the business perspective in technical discussions.• Continuous Improvement: Defining and evolving standards and working practices, identifying capability gaps and improving them, managing the pipeline of work, and driving process and cost optimisation.

• Understanding true business problems and work with business owners to shape and define initiatives/projects.• Eliciting business requirements in order to demonstrate the scale of the project and inform cost and benefits.• Driving solution definition in conjunction with the development team(s) to ensure initiatives have the appropriate level of detail not only for approval process, but for team to kick off delivery.

• Eliciting business requirements, working with UX teams to define UI requirements• Forming user stories with Acceptance Criteria Scenarios to assist in driving Behaviour Driven Development• Translating business requirements into technical requirements for digital solutions, such as websites, apps, and other digital products• Collaborating with development teams to ensure that solutions meet business requirements and adhere to project timelines• Creating project documentation, such as business requirements documents, use cases, and user stories

• Development of Business Requirements through methods of facilitation such as workshops and interviews to understand the AGL Business Strategy• Developed Business Cases and determine overall benefit of solutions• Documented details of the business processes/solutions being impacted• Managed and developed process documents and work instructions to reflect process changes & enhancements.