Jamie Baxter Email & Phone Number

I am a interesting character to say the least, very interested in business and personal development as I’m always trying to improve myself whether it be knowledge wise or physically.I like to help people all the time and believe that if you are not helping someone at all points of your life then you are wasting your time. So when it comes to helping other businesses and supporting clients I am very focussed on solving their problems. I am a keen problem solver and use all my tools and resources to fix which ever issue is at hand.

Listed skills include Online Marketing, Product Development, Copywriting, Product Launch, and 33 others.

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  Senior Servicenow Developer At Ensono

  Ensono

  Aug 2022 - Present - Toronto, Ontario, Canada

  Developing the ServiceNow platform to support multiple domain separated clients in our instance. Mainly focusing on ITOM Event Management but also engaging in the business processes of how the business needs the tool to work to best aid our operational engineers.Specialization in ITOM Event Management: Leading the development and enhancement of ITOM event management capabilities within the organization.Integration and Automation: Designing and implementing integrations with… Show more Developing the ServiceNow platform to support multiple domain separated clients in our instance. Mainly focusing on ITOM Event Management but also engaging in the business processes of how the business needs the tool to work to best aid our operational engineers.Specialization in ITOM Event Management: Leading the development and enhancement of ITOM event management capabilities within the organization.Integration and Automation: Designing and implementing integrations with various monitoring tools to automate event management processes, ensuring proactive identification and resolution of IT issues.Performance Optimization: Developing and refining workflows to optimize IT infrastructure performance, enhance service reliability, and reduce downtime.Collaboration and Innovation: Working closely with cross-functional teams to deliver innovative IT solutions and processes, leveraging the full potential of the ServiceNow platform.Data Analysis and Insights: Utilizing advanced data analysis techniques to provide actionable insights, enabling informed decision-making and strategic planning.Mentorship and Training: Mentoring junior developers and providing training to staff on best practices and new functionalities within ServiceNow ITOM. Show less