Jamie Daniels Email and Phone Number
My unique business sense, ability to see trends and opportunities, and creative, outside of the box way of thinking has made me a proven leader in the areas of program and project management, business development, relationship management, sales and marketing. I excel in fast-paced, high growth environments.I am a trusted sales consultant with over 20 years of experience. I have been a consistent top performer working with Fortune 100 global companies, with a focus on High Tech and Financial Services verticals. My focus has been on delivering high-value added solutions and building long-term customer relationships.You will find me passionate about learning new technologies, synthesizing data to enable accurate decisions, quickly understanding the business applications and ensuring customers fully benefit from their investments. This approach helped me deliver successful solutions to a broad range of customers in various IT, sales and marketing departments.LexisNexis® Risk Solutions leverages actionable insights derived from advanced analytics and proprietary linking technology to help organizations transform opportunity and risk assessment. Our solutions help customers across industries solve daily business challenges such as identity verification and authentication, fraud defense, compliance and due diligence while streamlining workflows, increasing productivity and maximizing revenue.Visit https://risk.lexisnexis.com/ to learn more about how our solutions can help you increase efficiencies and mitigate risk.
Lexisnexis Risk Solutions
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Principal Customer Success ManagerLexisnexis Risk Solutions Nov 2023 - PresentBozeman, Montana, United StatesAt LexisNexis Risk Solutions, I excel as a Client Success Manager, dedicated to nurturing strong relationships with strategic clients. My focus lies in providing exceptional product support, advocating for clients, and ensuring an outstanding user experience. Through adept project management and a consultative approach, I address client needs, optimize interactions, and identify opportunities for growth.In this role, I engage with clients to address performance inquiries, guaranteeing maximum ROI. I proactively manage client communications, swiftly resolving service issues by collaborating with internal teams. Additionally, I spearhead change initiatives within the team and foster collaboration across departments, while also ensuring robust account health insights and driving targeted engagement strategies for positive client experiences.My collaboration with the product team enhances my expertise in specific solutions, enabling me to serve as a knowledgeable resource on trends, performance, and configurations. I consistently strive for operational excellence by identifying performance enhancements, ensuring continuous improvement in production outcomes. -
Enterprise Customer Success ManagerEnlyft Sep 2021 - Oct 2023Responsible for customer adoption, retention. and satisfaction for Enlyft Enterprise Clients. Through partnership and collaboration, I coach customers to achieve their business goals and maximize value from their investment in Enlyft. -
Customer Success DirectorDun & Bradstreet Feb 2019 - Sep 2021 -
Senior Customer Success ManagerDun & Bradstreet Dec 2015 - Feb 2019-Managed ongoing contractual relationships and the operational delivery of services to clients. Primary point of responsibility and accountability for all service obligations.-Ensured client satisfaction, managed the delivery of contracted services to clients to ensure SLA's and KPI's.-Conducted customer-facing Business Reviews to communicate service performance, discuss & resolve service issues, and help customers meet their business goals. -Created overall Engagement Plan to ensure customer success for 4 large clients with over $14million in revenue. -
Program ManagerDun And Bradstreet Jan 2012 - Dec 2015-Produced and created training plans, onboarding processes and sales materials for large enterprise solutions.-Managed multiple global projects simultaneously that generated sales of $8M annually.-Provided project management support to develop and manage project plans and resources to ensure accurate and on-time fulfillment of custom deliverables and implementations.-Drove project renewals through consistent face-to-face contact with clients, ensuring user acceptance, utilization, and satisfaction. -
Customer ConsultantDun & Bradstreet 2009 - 2011Greater Seattle Area-Responsible for facilitating customer implementations, driving overall project and process value and increased user adoption.-Overall revenue assignment of $12-22M.-Created consultative recommendations to enhance the current process which would result in a cross sell opportunity to hand over to the sales team for closure.-Responsible for leading all post sales customer care initiatives, including creating Customer Engagement plans that mapped out the coming year of activities, understanding of customer process flows, analyzing customer usage to prioritize customer retention activities.-Established excellent customer relationships and became a trusted partner to resolve technical or data issues by escalating situations and quickly communicating the resolutions. -
Senior Solutions ConsultantD&B Apr 2001 - Dec 2008-Initiated relationships from user to executive level and across numerous business units within the organizations.-Identified emerging sales opportunities, applied and implemented solutions and identified growth areas.-Created strategic relationships with customers to develop business strategies delivering increased profitability and productivity for the organization with quantifiable results.-Strong ability to map solutions back to customer needs and deliver compelling ROI statements.-Anticipated and resolved issues, communicating back to both internal and external partners. -
Event CoordinatorXylo Dec 2000 - Mar 2001-Organized all tradeshow logistics including researching shows, booth design, booth set-up, product demos, and booth schedules. -Managed Xylo tradeshow booth including training staff for booth operation.-Assisted Events Manager with all other events, including both company-wide and customer-based events.-Established organizational relationships with our top 20 associations.-Researched, proposed, and coordinated speakers and award opportunities for Xylo.
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Sales CoordinatorXylo Sep 1999 - Dec 2000-Planned and participated in onsite client awareness events.-Developed relationships with Fortune 500 companies as part of a dynamic work group.-Involved in company rollout of v3.0 product, focusing on secure login schemes.-Worked closely with clients to ensure quality customization of catalogs and intranet websites.-Involved in successful implementation of company re-branding from name selection to client awareness.
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Office AdministratorXylo Sep 1999 - Jun 2000Greater Seattle Area-Implemented new processes and systems to increase office efficiency in startup company.-Exceeded goals for development of ESVP (Employee Sponsored Value Plan) program in St. Louis.-Researched and evaluated potential markets and obtained the corresponding sales collateral.-Maintained office directories and led orientation for new employees. -Coordinated meetings, events, and holiday parties.
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Sales AgentHigh Country Travel May 1999 - Sep 1999Bozeman, Mt-Designed specialized tour packages and provided worldwide trip planning.-Developed relationships in airline, car rental, hotel, and cruise industries.
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Office ManagerJames L. Booth, Dds Feb 1996 - Sep 1999Bozeman, Mt-Supervised office of seven employees.-Reorganized office to increase efficiency.-Managed Accounts Receivables and Collections. -Developed professional communication skills through interaction with clients, insurance companies, and other service providers.
Jamie Daniels Education Details
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Business Management
Frequently Asked Questions about Jamie Daniels
What company does Jamie Daniels work for?
Jamie Daniels works for Lexisnexis Risk Solutions
What is Jamie Daniels's role at the current company?
Jamie Daniels's current role is Principal Customer Success at LexisNexis Risk Solutions - Helping Clients Mitigate Risk and Grow Their Customer Base.
What schools did Jamie Daniels attend?
Jamie Daniels attended Montana State University-Bozeman.
Not the Jamie Daniels you were looking for?
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Jamie Daniels
Senior Learning Specialist | Learning And Technology | Passionate About Ux/UiRichmond, Va1vcuhealth.org -
3bear-claw.com, yvmc.org, comcast.net
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