Jamie Begin Email & Phone Number

Ann Arbor, Mi, Us

RBN is a "player-coach" for organizations committed to improving how they bring SaaS products to market. Our direct clients have included: Toyota, Synchronoss, Intuit, Thomson Reuters, University of California Berkeley, S&P Global, and other enterprises as well as many funded start-ups and ISVs.- I've been helping build tech start-ups since 1998. In 2016, RightBrain Networks placed #250 on the Inc 500 List of fastest growing privately-held companies in the US.- Founder and host of AWS Michigan, one of the first regional user groups for Amazon Web Services. Founding organizer of the annual, two-day DevOps Days Detroit conference.- Among the first 100 people to earn all five of the original AWS certifications.

Cinematic storytelling for B2B services firms.

San Jose, Ca, Us

Mobius Microsystems was a semiconductor start-up that grew out of research at the University of Michigan and was later acquired by IDT. I was responsible for the operation of a multi-site LAN/WAN composed of approximately 60 workstations/laptops and 20 servers. Supported various EDA products from Cadence and Mentor Graphics as well as the typical systems and network of a mid-sized engineering company. Day-to-day, I was both hands-on with systems support and managed vendor relationships. Based in Michigan with semi-regular travel to the San Francisco Bay area.Environment was exclusively open-source on the backend and a hybrid of Linux (engineering team) and Windows (business team) on the desktop. Occasionally assisted with lab testing of prototype semiconductors, including automated tests utilizing Python scripts. Piloted a project to utilize Amazon Web Services EC2 to run semiconductor simulations in a compute cluster.

Troy, Michigan, Us

Media Genesis is a web design/development and Internet media company. I was charged with the operation of a LAN utilized by 40+ corporate users in addition to a datacenter hosting environment that supported hundreds of client websites and applications. Supported a blend of both Linux and Windows platforms. Regularly consulted on client projects requiring system engineering/architecture expertise. Occasionally wrote code (VB.Net/C#, PHP, Python) to assist the development team in pushing through deadlines. My largest contribution was drastically redesigning the software development workflow used by about 30 people to include a version control system and QA process. This included: winning stakeholder buy-in, planning the transition, and conducting developer training sessions. Also wrote a custom, web-based dashboard using Pylons (Python MVC web framework) that interfaced with Subversion to improve project visibly for management.Contributed on projects for: Arvin Meritor, Altair Engineering, Chrysler, Michigan First Credit Union, and others.

NetGearHead was a bootstrapped Internet-based retail company that sold aftermarket automotive accessories. I developed and executed on the technical strategy that supported the e-commerce activities of the business. The initial platform was built on ASP classic with a MS SQL backend and grew to support over $1MM/yr. in online sales. Entire e-commerce platform was custom-developed, including a sophisticated analytics engine used to predict lifetime value of each customer and order management system. My small team and I were in the process of relaunching with ASP.Net prior to company operations ceasing.

Responsible for a wide-array of network support tasks for various clients of this small systems integrator, including: network evaluation and documentation, server/internetworking installation and troubleshooting, multi-site WAN & VPN configuration, and general break/fix. Time was divided into approximately 80% of itinerant support and 20% projects. Primarily supported the Microsoft suite of back office products, Citrix Metaframe, Netware 6, and various Cisco products. Also traveled throughout the Midwest installing and supporting the Netilla Networks (now AEP Networks) SSL VPN appliance. Charged in project management role during larger projects, with one or two direct reports. Management responsibilities include: documentation, budgeting, scheduling and acting as client liaison. Also began the development of a custom CRM solution.

Maumee, Oh, Us

Consulted on and implemented LAN/WAN projects for various businesses. Complimented Matrix's other engineering groups (electrical, process, mechanical, etc) to provide end-to-end engineering solutions for customers. The primary technologies that I implemented and supported included: Active Directory, Exchange, MS SQL Server, Citrix Metaframe, and various Cisco products. Occasionally assisted with programming on software development projects (VB.Net and C#).My time at Matrix was exceptionally valuable to my career development. Working on projects alongside Professional Engineers had a lasting influence on my detail-oriented, methodical approach to managing software and IT projects.Contributed on projects for: Blue Star Steel, Conagra, Ed Schmidt Automotive Group, and others.

When I hired into GlassCity out of high school, it was myself and one other technician answering phones in a tiny, windowless office all day. As the business quickly grew, I eventually led a team of six support technicians responsible for providing telephone and email-based technical support for the largest ISP in the city.Responsibilities included: onboarding new hires, developing and documenting formal processes in a written training guide, addressing case escalations. I was also the primary point-of-contact for larger, business accounts using dedicated connectivity (ISDN, T1, bonded dial-up channels).Provided the occasional application support (primarily CGI scripts written in Perl or Bash) and basic system/network administration (BIND, sendmail, Apache, general Linux admin).

Richfield, Minnesota, Us

Worked behind the service desk counter at Best Buy #247 in Toledo, Ohio. General break/fix PC tasks, including: RAM/hard drive upgrades, software installation, virus scanning, modem diagnostics, etc.