Jamie Bernardo Email & Phone Number

San Diego, California, Us

San Diego, California, Us

San Diego, California, Us

Perform technical work in determining eligibility for customers who are applying for publicassistance via governmental programs & community services.Interview individuals and provided direct delivery of human services to clientsProvide services to members of the public by personally responding to requests or makingappropriate referralsProvide detailed explanations to clients on how and where to obtain servicesInteract and collaborate with other County departments and staff membersAssist other employees by providing training, support, and mentoring

San Diego, California, Us

San Diego, California, Us

Witness and authenticate signatures, administer oaths, verify signatures and take affidavits. Utilized by state governing bodies to prevent fraud and theft within public matters.

Plan, control and direct the daily operations of investor’s residential properties. • Negotiate, prepare and enforce leases. • Ensure compliance with relevant laws and regulations. • Promote and show properties to prospective tenants. • Investigate and resolve resident complains and concerns in a timely and efficient manner.

San Francisco, Ca, Us

Communicate via inbound calls with San Francisco residents about their garbage service.• Provides information about collections, rates, billing, and account status promptly and correctly• Addresses customer questions and resolve complaints through a combination of telephone service, web, computer data entry, billing, balancing and reconciling customer payments• Handles hot calls; escrow; bankruptcies; delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate• Create and closes residential and commercial service accounts• Perform daily audits to verify customer service levels• Sequencing reports

Conshohocken, Pa, Us

Service both pharmaceutical manufacturers and healthcare providers with customer service and assist to provide drug distribution and related services designed to reduce costs and improve patient outcomes.● Cross-trained on all areas relating to product support, allowing all of a caller’s needs to be addressed through a single call.● Provide patient access services including reimbursement support, patient assistance, copay assistance, adherence services and clinical support services.

Us

Delivered outpatient and mental health treatment services to CalWORKS Welfare-to-Work participants.● Actively screened and outreach offsite to CalWORKS recipients.● Conducted assessment for client’s needs.● Attempted to contact with program referrals, no-show appointments and future appointments.● Facilitated orientations and educational workshops.

Us

Managed the development, implementation, tracking and monitoring of all service components for the client. ● Responsible for all documentation concerning each client, monitoring and coordinating delivery of necessary evaluations and assessments to identify each client’s needs.● Served as a positive role model and advocate to client.● Manifested a commitment to case management philosophy and standards. ● Monthly self-audits and communication with clients.

Responsible for new and continuing certification of families and assist in program operations. ● Managed caseload of up to 100 families.● Conducted initial certification and subsequent recertification interviews with assigned families. Provided information and ongoing support to families regarding appropriate choices of child care.● Maintained parent files with appropriate documentation for assigned enrolled families.● Created and maintained computer databases for assigned families and providers.● Arranged for and performed delivery of all new child care provider contracts for assigned families.

Temecula , Ca., Us

Developed teacher resources for integrating multicultural materials/information into regular curriculum. Educated and demonstrate critical thinking skills through grades Pre-K to 12.● Developed, planned and implemented lesson plans for brand new Kindergarten class of 15 pupils.● Assisted Special Education Kindergarten class in afternoon with 10 pupils.

San Diego, California, Us

Provided physical care and emotional guidance for at-risk special needs, abused, neglected and runaway minors.● Assist and supervised children ages 0 to 18 years with meals, bathing, hygiene and other daily routine tasks.● Developed, planned, and supervised daily recreational and social activities, including outdoor programs and physical exercise.● Implemented the Polinsky Active Teaching Approach (PATA) and other facility policies, procedures, and techniques to assess and instruct children in positive behavior management, socialization, and living skills.● Comforted and provided guidance to children in distress.

Riverside, Ca, Us

Ministered to students with learning disabilities through direct contact and education, provided academic support services and studying skills, and proctored exclusive examination procedures. ● Manager of office personnel, and day to day office procedures.● Escorted students with physical disabilities throughout campus.