Jamie Brocki Email & Phone Number

Cincinnati, OH, US

Zelis works with payers, providers, and healthcare consumers to harmonize each step of the payment process, empowering all to pay for care, with care.

Cincinnati, Ohio, United States

An inaugural role at the network, I developed and led the organization's Consumer Experience strategy, helping to drive a 21-point increase in NPS over 2 years by evolving how the organization listened to consumers, activated the learnings, and measured success. In 2022, NRC Health named the organization as #1 in the region for Consumer Loyalty and, for.

Mason, Ohio

This team is supporting the development of new B2B and B2C products, ensuring the voice of customer is influencing how we design, position and target new offerings that span digital, clinical, and insurance. This role has introduced the opportunity to engage and partner with transformative start-ups and partners, driving more agile marketing practices.

Mason, Ohio

No doubt there is still work to do, but I dedicated this portion of my career, heart and soul to driving meaningful change to the way Anthem communicated with members. Of course harnessing our data and implementing new technology was key to being more personalized and relevant. But first and foremost, it was more about understanding and improving the.

Mason, Ohio

Building strong customer engagement campaigns was the primary focus of this role—and the proof was always in the numbers. The team built hundreds of programs designed to drive more affordable health care choices, such as switching from brand-to-generic medications. Others were about breaking the paper habit – and opening up a more enriching (and cost.

What an honor to lead a talented team of nearly 100 writers, designers, production and marketing coordinators who provided creative services for 15k projects each year. Business partners even recognized our service-driven culture with 4.7/5 stars. To get there, I first had to manage a reorganization and consolidate six creative teams into one, including.

Do you want fries with that? That’s the simplicity we aimed for when it came to adding Specialty products to the health insurance purchase. My team developed regional marketing plans to drive the cross-sell and retention of dental, vision, life and disability products. Success in this role required hip-to-hip partnerships and collaboration with local.

A small agency, Wise Communications taught me how to be a jack-of-all-marketing-trades. I developed communication strategies, served as the primary media contact for 200+ press initiatives, coordinated media buys, and helped manage events, such as Beech Acres' For the Love of Kids conference (2k attendees). I also produced client collateral, including.

Cincinnati, Ohio, United States

Bachelor’S Degree, Communications & Business, Summa Cum Laude (4.0 Gpa.)

Certification, Health Coaching

IIN is the world’s largest health coaching and nutrition school.