Jamie Rodriguez Email & Phone Number

I have over 15 years of experience leading product direction, customer experience, overseeing product and brand marketing, online communities, platform marketplaces, B2B & B2C, and consumer technology products. My expertise has been with product management, leading user engagement strategies, protecting communities, and creating solutions to improve products and launches. I love to think holistically and understand the business deeply to set the right long-term strategy for the company. I became known as the voice of the customer internally due to my passion for ensuring any product or update would be best received for success. Whether digging deep into data, employing listening tools, leading A/B tests, or just talking to community members, I’ve always found it impactful to apply a consumer point of view to product strategy to reach revenue goals and improve user experience. Specialties: Product Development & Strategy - I advocated for the development of a product team at VS Media which led to better communication across teams, improved product quality, thoughtful user experience updates, and cohesion across brands. Major product focus with two-sided marketplaces, SaaS, user content platform, video streaming network, community, social tools, subscription services, partnerships, and content creators. Product Marketing - As the person with the finger on the pulse of the consumer and overseeing product management, I thoughtfully led marketing & digital engagement for the digital platform to both B2B and B2C audiences. I guided user research, education, events, email marketing, press releases, and anything to do with marketing the product to win over new partners and drive sales. Customer Success & Trust & Safety - I oversaw the content creator support team for 15 years at VS Media leading with ease managers, representatives and account managers through many structural changes, rapid periods of growth, and network acquisitions. Delicate issues like trust & safety, risk management, legal restrictions, compliance, content management, identity verification, relationship building all were common aspects of overseeing community support and account growth.My goal is to continue to apply my passion for creating products people love with people who love what they do. Industries of special interest: experience services, marketplaces, user communities, and platforms.

Listed skills include Product Marketing, Process Automation, Revenue And Profit Growth, User Experience, and 16 others.

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  Colgate University

  Creative Writing, Film Studies