Jamie Burns-Ostapenko Email and Phone Number
Jamie Burns-Ostapenko work email
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Jamie Burns-Ostapenko personal email
As a Director of Recovery Operations for both Credit Grantors and Debt Purchasers I have lead teams of professionals who are responsible for managing the recovery of delinquent accounts through debt sale and outsource strategies, maintaining strong relationships with clients and vendors, and ensuring compliance with industry standards and regulations. With over 20 years of experience in the accounts receivable management industry, I have developed a keen sense of how to optimize portfolio performance, streamline vendor and BPO procurement and contract management, and leverage analytics to support strategic decision making.I am passionate about creating a positive, proactive, and collaborative work environment, where I can motivate and empower my team and partners to achieve measured goals and objectives. I am also committed to providing transparent, comprehensive, and effective communication to all stakeholders, and to fostering a partnership-oriented culture that values trust, integrity, and accountability. My mission is to drive performance and manage client relationships in a highly competitive, compliant, and transparent manner, and to contribute to the growth and success of the organization.
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Director Of Recovery PerformanceThe Cascade365 Family Of Companies Jun 2024 - PresentPetaluma, California, UsResponsible for the management and execution of the Cascade 365 network of vendors and recovery operations.
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Director Of Recovery And Relationship ManagementDividend Finance Mar 2022 - Dec 2023San Francisco, California, UsEstablished ground up, front and back end BPO and Receivables Management within the Dividend Finance organization, 3B under management. Created and drove all first and third party vendor policy, procedure, contract management, and strategy to support 5/3 Bank acquisition. Facilitated organizational structure to include Lines of Defense Compliance, Performance Management/Pricing, Financial Reporting, Inventory Management, Project Management, and OCC remediation for all responsibilities under management. -
Sr. Relationship ManagerDividend Finance Nov 2020 - Mar 2022San Francisco, California, Us
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Sr Network Outsourcing ManagerInvestinet, Llc May 2018 - Mar 2020Greenville, South Carolina, UsManaged Legal and Agency Performance Team. Development of multiple disciplines of the Master Servicing Platform, Vendor Procurement, Contract Management, Dispute/Audit and Compliance Management, Budget and Forecasting, Personnel Development and Career Pathing. -
Agency Network Operations ManagerJefferson Capital Systems, Llc Feb 2014 - Apr 2018Sartell, Minnesota, UsDirect Management of Performance Management Team. Worked with all back office disciplines to create documented procedures, policies, or implementation of process around Audit, Compliance, Inventory Management, Master Servicing, Internal Recoveries, Vendor Procurement and Termination, and integration of a Payment Rewards process. The facilitation and implementation of structure in the necessary disciplines, enabled the company to be very well positioned for a major regulatory audit, and successful sale. -
Director - Agency OutsourcingSallie Mae Feb 2010 - Feb 2014Newark, De, Us -
Performance ManagerArrow Financial Services A Sallie Mae Company May 2008 - Mar 2010Us -
Senior DirectorResurgent Capital Services Jun 2006 - May 2008Greenville, South Carolina, Us -
Agency ManagerHsbc Card Services Jun 2004 - Jun 2006London, Gb -
Agency Relations CoordinatorTarget Financial Services 2002 - 2004
Jamie Burns-Ostapenko Skills
Jamie Burns-Ostapenko Education Details
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St. Cloud State University
Frequently Asked Questions about Jamie Burns-Ostapenko
What company does Jamie Burns-Ostapenko work for?
Jamie Burns-Ostapenko works for The Cascade365 Family Of Companies
What is Jamie Burns-Ostapenko's role at the current company?
Jamie Burns-Ostapenko's current role is Leader / Visionary / Operations Management.
What is Jamie Burns-Ostapenko's email address?
Jamie Burns-Ostapenko's email address is ja****@****lar.com
What schools did Jamie Burns-Ostapenko attend?
Jamie Burns-Ostapenko attended St. Cloud State University.
What skills is Jamie Burns-Ostapenko known for?
Jamie Burns-Ostapenko has skills like Leadership, Outsourcing, Management, Executive Management, Operations Management, Change Management, Risk Management, Team Building, Training, Vendor Management, Credit, Process Improvement.
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