Jamie Burns-Ostapenko Email & Phone Number

As a Director of Recovery Operations for both Credit Grantors and Debt Purchasers I have lead teams of professionals who are responsible for managing the recovery of delinquent accounts through debt sale and outsource strategies, maintaining strong relationships with clients and vendors, and ensuring compliance with industry standards and regulations. With over 20 years of experience in the accounts receivable management industry, I have developed a keen sense of how to optimize portfolio performance, streamline vendor and BPO procurement and contract management, and leverage analytics to support strategic decision making.I am passionate about creating a positive, proactive, and collaborative work environment, where I can motivate and empower my team and partners to achieve measured goals and objectives. I am also committed to providing transparent, comprehensive, and effective communication to all stakeholders, and to fostering a partnership-oriented culture that values trust, integrity, and accountability. My mission is to drive performance and manage client relationships in a highly competitive, compliant, and transparent manner, and to contribute to the growth and success of the organization.

Listed skills include Leadership, Outsourcing, Management, Executive Management, and 18 others.

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  St. Cloud State University