Jamie Case Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

Key Achievements: - Developed key elements of the TfL capability model, working with users to define capabilities & elicit insight on processes, people and technologies. Modelled key areas of the Underground & Surface Transport to generate innovative data visuals for Snr Managers providing actioned recommendations that have led to cost savings (e.g. through consolidating app contracts)- Successfully delivered the comprehensive capability model for the London Rail (LR) 10 Year… Show more Key Achievements: - Developed key elements of the TfL capability model, working with users to define capabilities & elicit insight on processes, people and technologies. Modelled key areas of the Underground & Surface Transport to generate innovative data visuals for Snr Managers providing actioned recommendations that have led to cost savings (e.g. through consolidating app contracts)- Successfully delivered the comprehensive capability model for the London Rail (LR) 10 Year Strategy (DLR, Overground, Trams & Emirates Airline). Provided data backed insights and recommendations aligned to Domain Lead strategic objectives. Provided an overview of all technologies and capabilities (incl. internal, concessions & partners such as Network Rail)- Led the development of the CIO customer satisfaction scorecard approach for a team of 50+ facing off to a user community over 25k. Worked primarily with Business Partners to successfully define and implement the approach resulting in Snr Managers having access to frequent & detailed customer feedback and accurate performance information- Led the analysis of the Victoria Coach Station Digital Demonstrator working directly with seconded Senior Business User to realise operational insights and improved processes through the application of IoT (ANPR & Video Analytics) - Further achievements include successfully pitching and securing funding for X3 technology based innovations, delivering key aspects of the pan-TfL Technology & Data Command & Control strategy and supporting the design of the Technology and Data internal transformation programme (achieving all CTO deadlines) Show less

London, United Kingdom

Two year development scheme incorporating professional training and completing a number of placements within technology teams. 1. Integration Achievements:- Defined benefits management process for programmes and projects ratified by the IM Business Planning Manager and incorporated for Project pipeline and financial & investment reviews - Created a process CMMi assessment tool. which recommends performance and development objectives for line managers to help improve team process… Show more Two year development scheme incorporating professional training and completing a number of placements within technology teams. 1. Integration Achievements:- Defined benefits management process for programmes and projects ratified by the IM Business Planning Manager and incorporated for Project pipeline and financial & investment reviews - Created a process CMMi assessment tool. which recommends performance and development objectives for line managers to help improve team process maturity based on the results of a structured questionnaire 2. Project Delivery Achievements:- Delivered key elements of the Crossrail Enterprise Asset Management System project to budget and on time achieving all CIO scorecard delivery milestones - Delivered key elements of the Automated Track Monitoring System programme ensuring delivery of bespoke workstations, network trunk connections and configuration of FTP servers was complete in line with programme millstones3. Testing Services Achievements:- Achieved the accreditation of Testing Services procedures and working practices to level 3 of the Testing Maturity Model of Integration (TMMi) exceeding the goal of level 2 set by the Head of Service Management - Completed functional and performance testing for a number of business critical systems including the the Oracle Business Intelligence system and London Underground’s control room systems 4. Business Analysis Achievements: - Elicited requirements for the London Underground Competency Management solution, key activities include facilitating user and management workshops, assisting in compiling FRS, and coordinating supplier evaluation sessions. - Conducted am impact assessment for the operational Wi-Fi network within all LU stations. Assessed the impact of built environment works on station Wi-Fi coverage and performance. Identified over £100k of risk, with recommended mitigations incorporated into the Wi-Fi programme. Show less

London, United Kingdom

6 month secondment reporting directly to the IT Director and CTO. Responsible for researching and presenting a number of strategic options for the development of key IT services working in collaboration between Crossrail Ltd & TfL to support the launch of the operational railway. Key Achievements:- Shaped and defined with the Senior Management Team the three year transition roadmap providing a view of the IT infrastructure and datasets required by Rail for London to operate… Show more 6 month secondment reporting directly to the IT Director and CTO. Responsible for researching and presenting a number of strategic options for the development of key IT services working in collaboration between Crossrail Ltd & TfL to support the launch of the operational railway. Key Achievements:- Shaped and defined with the Senior Management Team the three year transition roadmap providing a view of the IT infrastructure and datasets required by Rail for London to operate (TfL’s operating arm of the Elizabeth Line). The roadmap received ratification form the IT and Finance Directors - Led the development of the department’s hosting strategy researching options for optimised storage and disaster recovery capabilities. Received ratification from CTO and informed a project that secured significant cost savings via the transfer of key infrastructure into the TfL datacentre- Provided a comprehensive financial management framework for the department facilitating the maturity of purchase ordering, purchase ledger management, cost centre management and budgetary control processes. Achieved significant FTE time savings across Finance, Accounts Payable, IT and Procurement Departments - Supported the Windows 7 programme providing a structured approach to the testing stage including the quality management approach as well as coordinating system testing and facilitating acceptance testing with user communities Show less

Bristol, United Kingdom

PatientView is a UK-based research, publishing and consultancy group. Key role to coordinate the transformation of the European Directory of Health Apps into an online web resource (MyHealthApps.Net). Working in partnership with organisations including GlaxoSmithKline, O2, Vodafone and the European Commission as part of an international crowd sourcing initiative for patients and carers looking to manage their health / wellbeing using Smartphone applications. With a project team of 10+… Show more PatientView is a UK-based research, publishing and consultancy group. Key role to coordinate the transformation of the European Directory of Health Apps into an online web resource (MyHealthApps.Net). Working in partnership with organisations including GlaxoSmithKline, O2, Vodafone and the European Commission as part of an international crowd sourcing initiative for patients and carers looking to manage their health / wellbeing using Smartphone applications. With a project team of 10+ spanning the client, web developers, consultants, designers, programmers, and researchers, achieved the following milestones: • Modified legacy MS Access database architecture • Created new online SQL database and established bespoke algorithm to rank applications based on testimonies / ratings from patient advocacy / empowered citizens• Developed bespoke PHP web application (CodeIgniter framework)• Sourced new entries directly via online surveys and through migrating legacy data from disparate organisation systems (300+ entries with bespoke content) • Designed key elements of the site including user experience, navigation, branding and iconography. Further achieved RNIB approval for accessibility• Performed system integration, performance and user acceptance tests • Co-ordinating two launch events in London and Brussels Show less

Somerset, Uk

Neovoca provides consultancy services to the pharmaceutical industry, specialising in strategic planning and marketing development. Key Achievements:• Developed Scientific Knowledge Management Strategy for EMEA level team (multi-national Pharmaceutical client). Project included interviewing and coding results for 25+ company stakeholders, facilitating development workshop and delivering final report • Successfully created and delivered bespoke Marketing Strategy… Show more Neovoca provides consultancy services to the pharmaceutical industry, specialising in strategic planning and marketing development. Key Achievements:• Developed Scientific Knowledge Management Strategy for EMEA level team (multi-national Pharmaceutical client). Project included interviewing and coding results for 25+ company stakeholders, facilitating development workshop and delivering final report • Successfully created and delivered bespoke Marketing Strategy Masterclass to two major UK pain management brands. Developed pain management process flow and advised client on digital assets development • Facilitated rapid agile prototype of a Smartphone application for client seeking to manage adolescent living with asthma. Workshop included 40+ stakeholders developing app based on user-persona requirements. Successfully delivered prototype in 48 hour window • Managed cross-functional health conference in Brussels. Responsible organising 300+ delegates, 15 key note speakers and facility staff. Created payment gateway, registration portal and email marketing campaign • Established Neovoca CRM system and managed both operations and business development. Compiled blog content for Neovoca.com and generated social media capabilities Show less

High Wycombe

Key Achievements:• Led the development of key digital products ensuring the successful commercial launch of Incivo (hepatitis C treatment) within the UK and Ire. markets (£100m's annual revenues)• Managed the successful launch of a patient engagement scheme (£50k budget) creating the HelpEveryPersonC.co.uk disease awareness website & video series.• Created Janssen’s first social media communications policy leading to the est. of the industry’s first UK Pharma hosted… Show more Key Achievements:• Led the development of key digital products ensuring the successful commercial launch of Incivo (hepatitis C treatment) within the UK and Ire. markets (£100m's annual revenues)• Managed the successful launch of a patient engagement scheme (£50k budget) creating the HelpEveryPersonC.co.uk disease awareness website & video series.• Created Janssen’s first social media communications policy leading to the est. of the industry’s first UK Pharma hosted Facebook page (Psoriasis 360). Johnson & Johnson subsequently extended the policy globally to all its healthcare divisions.• Managed the development of Janssen-Medinfo.co.uk, a web-based portal providing medical information for healthcare professionals (£45,000 budget).• Facilitated the replacement of all UK & Ire. Account Manager standard mobile handsets with a smartphone solution (c. 150 colleagues). Working closely with RIM & Vodafone, transitioned all users from PDA’s and 3G laptop dongles to the integrated solution saving £10k’s per annum. • Successfully commissioned a series of smartphone applications supporting customers in safely using company products (£40k budget). Show less

Bsc Business & Management, Organisational Psychology, 1St Class Honours

Activities and Societies: Aston Table Tennis Society, Marketing Society, & Peer Mentoring Scheme First class mark awarded for dissertation.

Education record