Jamie Cogan-Surber Email & Phone Number

Indianapolis, Indiana, United States

Carmel, Indiana

• Sourced candidates through various resources.
• Scheduled interviews for national and state managers in areas throughout company for two divisions.
• Conducted phone screens as well as virtual interviews and full cycle onboarding.
• Worked with internal hiring team on licensing and documentation/onboarding of candidates.

Indianapolis, Indiana Area

• Corporate Recruiter, May, 2017-July, 2018
• Sourced candidates through various resources.
• Scheduled and conducted interviews in person for local office, and by phone for remote office locations.
• Administered pre-hire assessment test and scheduled interviews with management.
• Assisted in onboarding activities and preparation for new employees to join company.Loan Processer, October, 2016-May, 2017
• Worked with borrowers and underwriting department to ensure proper documentation in place to clear loans for closing.

Indianapolis, Indiana Area

• Completed all aspects of client management including experience, retention, and efficient problem resolution.
• Developed customer service procedures, policies, and standards.
• Provided accurate recording and documentation of all client interaction.
• Effectively utilized Salesforce and Volusion (web-based host of company website).
• Managed business and client communications including email, phone, social media, and live chat.
• Oversaw order processing from start to finish.

Indianapolis, Indiana, United States

• Completed site visits and planning for upcoming events.
• Prepared PowerPoint presentations for submission to central region.
• Created and organized all documents related to education year, submitted to Regional Office "Best Practices" and chosen as best by Young Presidents Organization International.
• Performed daily office duties relating to numerous holdings within MMC Equity Group, LLC, including real estate transactions and property management.

Indianapolis, Indiana, United States

• Assisted in establishing local office for Weichert, Realtors (franchise) which included all aspects of opening real estate office(s).
• Managed state and agent licensing.
• Reported agent activity and created presentations.
• Implemented back end software and corporate franchise reporting system.
• Structured office policies and procedures and handled staff recruiting.
• Utilized web-based Propertylinx system and all listing maintenance for the office.

Licensed Realtor, Real Estate

General Studies